HDFC Ergo General Insurance Company Limited is a leading name in the general insurance industry. The company has been established as a joint venture between HDFC Limited and ERGO International AG. While HDFC Limited is a leading financial services company of India, ERGO International AG is the main insurance company of the Munich Re Group. HDFC Ergo offers a range of general insurance products which meet the insurance requirements of common individuals as well as corporate entities. You can find motor insurance plans, travel insurance plans, fire insurance plans, commercial insurance plans and health insurance plans offered by HDFC Ergo. All the company’s plans provide a good scope of cover and come with competitive premiums.
HDFC ERGO general insurance review – Facts about the company
Here are some important facts about HDFC ERGO General Insurance Company –
HDFC ERGO general insurance review – Key features of HDFC ERGO general insurance plans
HDFC general insurance plans have the following salient features-
Benefits of HDFC ERGO general insurance plans
HDFC ERGO offers some of the best insurance plans. Moreover, its plans also provide you with the following benefits –
Types of HDFC ERGO general insurance plans
HDFC ERGO General Insurance Company offers different types of general insurance plans. These types of plans, and their respective policies, are mentioned below –
Health insurance plans
Health insurance plans cover the medical contingencies suffered and their financial implications. HDFC general insurance offers different types of health insurance plans that are as follows –
Eligibility conditions of HDFC ERGO my:health Suraksha Insurance – Silver Smart Plan
Entry age |
18 years onwards Dependent children can be covered from 91 days to 25 years |
Term of the plan |
1 to 3 years |
Sum insured |
INR 3 lakhs to INR 5 lakhs |
Pre-entrance health check-up |
Not required till 45 years of age and up to INR 20 lakhs sum insured |
No claim bonus |
10% increase in sum insured for each claim-free year up to a maximum of 100% |
Pre-existing waiting period |
3 years |
Eligibility conditions of HDFC ERGO my:health Suraksha Insurance – Gold Smart Plan
Entry age |
18 years onwards Dependent children can be covered from 91 days to 25 years |
Term of the plan |
1 to 3 years |
Sum insured |
INR 7.5 lakhs, INR 10 lakhs and INR 15 lakhs |
Pre-entrance health check-up |
Not required till 45 years of age and up to INR 20 lakhs sum insured |
No claim bonus |
10% increase in sum insured for each claim-free year up to a maximum of 100% |
Pre-existing waiting period |
3 years |
Eligibility conditions of HDFC ERGO my:health Suraksha Insurance – Platinum Smart Plan
Entry age |
18 years onwards Dependent children can be covered from 91 days to 25 years |
Term of the plan |
1 to 3 years |
Sum insured |
INR 7.5 lakhs, INR 10 lakhs and INR 15 lakhs |
Pre-entrance health check-up |
Not required till 45 years of age and up to INR 20 lakhs sum insured |
No claim bonus |
25% increase in sum insured for each claim-free year up to a maximum of 200% |
Pre-existing waiting period |
3 years |
Eligibility conditions of HDFC ERGO Health Suraksha Silver plan
Entry age |
18 years onwards Children aged 5 years and above can be covered if both parents are covered |
Term of the plan |
1 or 2 years |
Sum insured |
INR 3 lakhs to INR 7.5 lakhs |
Pre-entrance health check-up |
Not required until 45 years of age |
No claim bonus |
5% increase in sum insured for each claim-free year up to a maximum of 50% |
Pre-existing waiting period |
4 years |
Eligibility conditions of HDFC ERGO my:health Medisure Super Top-up Insurance Plan
Entry age |
18 years to 65 years Dependent children – 91 days to 23 years |
Term of the plan |
1 or 2 years |
Sum insured |
INR 3 lakhs to INR 20 lakhs |
Deductible limit |
INR 2 lakhs to INR 5 lakhs |
Pre-entrance health check-up |
Not required until 55 years of age |
Pre-existing waiting period |
3 years |
Eligibility conditions of HDFC ERGO Critical Illness Silver plan
Entry age |
5 years to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 1 lakh to INR 50 lakhs |
Pre-entrance health check-up |
Depends on the age and sum insured selected |
Eligibility conditions of HDFC ERGO Critical Illness Platinum plan
Entry age |
5 years to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 1 lakh to INR 50 lakhs |
Pre-entrance health check-up |
Depends on the age and sum insured selected |
Eligibility conditions of HDFC ERGO Health Suraksha Top-up Plan
Entry age |
5 years to 65 years Children aged 91 days and above can be covered if both parents are also covered under the policy |
Term of the plan |
1 or 2 years |
Sum insured |
INR 3 lakhs to INR 10 lakhs |
Deductible limit |
INR 2 lakhs to INR 5 lakhs |
Pre-entrance health check-up |
Not required till 55 years of age |
No claim bonus |
5% increase in sum insured after every claim-free year |
Pre-existing waiting period |
4 years |
This health plan is designed specifically the outpatient expenses that you incur on consultations, medicines and diagnostic tests. The features of the plan are as follows –
Eligibility conditions of HDFC ERGO Day2Day Care
Entry age |
91 days to 65 years Children can be covered up to 25 years of age under a floater plan |
Term of the plan |
1 or 2 years |
This is a unique health plan that covers both in-patients as well as outpatient expenses. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO Maxima
Entry age |
91 days to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 3 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
10% increase in sum insured after every claim-free year |
Pre-existing waiting period |
3 years |
This is a very popular health insurance policy that offers a complete scope of coverage under different plan variants. The main features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Easy Health Plan
Entry age |
5 years to 65 years Children aged 91 days and above can be covered if either parent is covered |
Term of the plan |
1 or 2 years |
Sum insured |
INR 2 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
10% increase in sum insured after every claim-free year |
Pre-existing waiting period |
3 years |
As the name suggests, this is a dengue specific health insurance plan that covers the medical costs incurred if you suffer from dengue. The features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Dengue Care
Entry age |
91 days to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 50,000 and INR 1 lakh |
Pre-entrance health check-up |
Not needed |
Pre-existing waiting period |
15 days |
This is a diabetes-specific health insurance plan that provides coverage to individuals suffering from diabetes. The plan also covers diabetes-related complications. The features of the plan are as follows –
Eligibility conditions for HDFC ERGO Health Energy Plan
Entry age |
18 years to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 2 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
Pre-existing waiting period |
2 years |
This is an indemnity oriented cancer-specific health plan which covers medical costs incurred due to cancer. The salient features of the policy are as follows –
Eligibility conditions for HDFC ERGO Health iCan Plan
Entry age |
5 years to 65 years |
Term of the plan |
1 year |
Sum insured |
INR 5 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
Pre-existing waiting period |
120 days |
This is a personal accident insurance policy that covers accidental deaths and disablements. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Individual Personal Accident Plan
Entry age |
91 days to 69 years |
Term of the plan |
1 year |
Sum insured |
INR 20 lakhs to INR 10 crores |
This is a unique health plan that allows you to carry forward the unutilized coverage to the next year. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Wallet
Entry age |
91 days to 65 years Children aged between 91 days to 5 years can be covered if either parent is covered |
Term of the plan |
1 year |
Sum insured |
INR 3 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
50% increase in sum insured after every claim-free year |
Pre-existing waiting period |
3 years |
This is a senior citizen health insurance policy that allows you to avail coverage for individuals aged 60 years and above. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Optima Senior Plan
Entry age |
61 years onwards |
Term of the plan |
1 year or 2 years |
Sum insured |
INR 2 lakhs to INR 5 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
5% discount on renewal premium |
Pre-existing waiting period |
3 years |
This is a super top-up health insurance plan that allows you to enhance existing health insurance coverage at affordable rates. The features of the plan are as follows –
Eligibility conditions of HDFC ERGO Health Optima Super Plan
Entry age |
91 days to 65 years Children aged between 91 days and 5 years can be covered if either parent is covered |
Term of the plan |
1 year to 3 years |
Sum insured |
INR 5 lakhs to INR 10 lakhs |
Deductible limit |
INR 1 lakh to INR 10 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
Pre-existing waiting period |
4 years |
This is a comprehensive health insurance plan that allows different types of coverage benefits and can be taken for self or for the whole family. The features of the plan are as follo0ws –
Eligibility conditions of HDFC ERGO Health Optima Restore Plan
Entry age |
91 days to 65 years Children aged between 91 days and 5 years can be covered if either parent is covered |
Term of the plan |
1 year or 2 years |
Sum insured |
INR 3 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
50% increase in sum insured after every claim-free year |
Pre-existing waiting period |
|
This is a standard health insurance policy that covers hospitalisation and the medical expenses incurred due to Coronavirus. The features of the policy are as follows –
Eligibility conditions of HDFC ERGO Corona Kavach Policy
Entry age |
18 years to 65 years Dependent children aged 1 day to 25 years can be covered under the floater plan |
Term of the plan |
3.5 months, 6.5 months or 9.5 months |
Sum insured |
INR 50,000 to INR 5 lakhs |
Pre-existing waiting period |
15 days |
This is a standard health insurance plan that was issued as per the directives of the insurance regulator. The plan provides a comprehensive scope of coverage at affordable premiums. The features of the policy are as follows –
Eligibility conditions of HDFC ERGO Arogya Sanjeevani Policy
Entry age |
91 days to 65 years Children aged 3 months to 25 years can be covered under the floater variant |
Term of the plan |
1 year |
Sum insured |
INR 1 lakh to INR 10 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
5% increase in sum insured after every claim-free year |
Pre-existing waiting period |
4 years |
This is a variant of the my:health Suraksha Silver Plan with enhanced coverage benefits. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO my:health Suraksha Silver ECB & Rebound
Entry age |
91 days onwards Children aged between 91 days and 25 years can be covered on a floater basis |
Term of the plan |
1 year to 3 years |
Sum insured |
INR 3 lakhs to INR 50 lakhs |
Pre-entrance health check-up |
Depends on age and sum insured |
No claim bonus |
10% increase in sum insured after every claim-free year |
Pre-existing waiting period |
4 years |
This is a women-specific health insurance policy that allows coverage only to women. The salient features of the plan are as follows –
Eligibility conditions of HDFC ERGO my:health Women Suraksha Plan
Entry age |
18 years to 65 years |
Term of the plan |
1 year to 3 years |
Sum insured |
INR 1 lakh to INR 1 crore |
Pre-entrance health check-up |
Depends on age and sum insured |
Pre-existing waiting period |
4 years |
This is a super top-up health plan that allows you to enjoy higher coverage levels at affordable premium rates. The salient features of the policy are as follows –
Eligibility conditions of HDFC ERGO Health Suraksha Top-up Plus Plan
Entry age |
Children aged between 91 days and 5 years can be covered if either parent is covered under the plan |
Term of the plan |
1 year or 2 years |
Sum insured |
INR 3 lakhs to INR 10 lakhs |
Deductible limit |
INR 2 lakhs to INR 5 lakhs |
Pre-entrance health check-up |
Not required till 55 years of age |
Pre-existing waiting period |
4 years |
Coverage and exclusions under HDFC Ergo health insurance plans
Now that you know the different policies offered by HDFC Ergo, let’s have a look at the coverage benefits and exclusions which are common to the above-mentioned health insurance plans –
How to make a claim in HDFC ERGO health insurance plans?
Claims under HDFC Ergo health insurance plans occur when you or your insured family member faces a medical emergency and is hospitalised. In the case of claims, the following steps should be taken –
Alternatively, if you buy your policy through Turtlemint, you do not have to take the above-mentioned steps. You just have to inform Turtlemint at 1800 266 0101 or claims@turtlemint.com and the company would take up your claim. Turtlemint would coordinate with HDFC Ergo, follow the claim procedure and get your claim settled at the earliest.
Motor insurance
Motor insurance plans cover private or commercial vehicles against damages suffered. Moreover, the mandatory third party coverage provides coverage against third party liabilities suffered due to the vehicle.
Motor insurance plans include car insurance plans, bike insurance plans as well as plans covering goods carrying vehicles and tractors. HDFC ERGO offers different types of motor insurance plans that are discussed below –
Car insurance plans cover cars, both private and commercial. HDFC ERGO offers the following types of car insurance policies –
Type of policy |
Meaning |
Single Year Comprehensive Plan |
This plan provides both third parties and own damage cover to the car for a period of one year |
Third-Party Cover |
This is a standalone third-party liability insurance policy. The cover is granted for one year |
Stand Alone Own Damage Cover |
This policy provides coverage only for the damages suffered by the insured car. Third-party liability coverage is not allowed under the plan. The policy is issued for a period of one year |
Cover for Brand New Cars |
This is a bundled car insurance policy available for only new cars. Under the plan, third party liability coverage is allowed for 3 years while own damage cover is allowed for one year |
Two-wheeler insurance plans allow coverage to two-wheelers like bikes, scooters, etc. HDFC ERGO offers different types of two-wheeler insurance plans which are described below –
Type of policy |
Meaning |
Multi-Year Comprehensive Two Wheeler Insurance |
This is a comprehensive package policy that allows coverage for both third party and own damages. You are given the option to buy the policy for a period of 1 to 3 years |
Third-Party Cover |
This is a standalone third-party liability policy that is offered for a period of one year |
Stand Alone Own Damage Cover |
This is a standalone own damage policy that covers only the damages suffered by the two-wheeler. Third-party coverage is not allowed. The policy is issued for one year only if you already have a valid third party cover on the two-wheeler |
Cover for Brand New Bikes |
This is a bundled policy that offers 5-year third party cover and one year own damage cover. The policy is available only for new bikes |
Besides car and bike insurance plans, HDFC ERGO also offers the following policies –
Inclusions and exclusions under HDFC ERGO motor insurance plans
Here are the coverage and exclusions of HDFC ERGO motor insurance plans –
Coverage
Exclusions
How to make claims under HDFC ERGO motor insurance plans?
In case of damages suffered that are covered under the motor insurance policy, there is a claim. To get the settlement of the claim, the following process should be followed –
You can also use Turtlemint’s help to get your claims settled. Turtlemint has a dedicated claim-handling department that follows the claim process on your behalf and helps you get your claims settled at the earliest. You can call 1800 266 0101 or write an email to support@turtlemint.com and get assistance in claim settlement.
Travel insurance
Travel insurance plans are those that cover the financial risks faced when you are travelling. HDFC ERGO offers different types of travel insurance plans depending on the purpose of travel and also on the destination travelled.
The list of travel insurance plans offered by HDFC ERGO General Insurance Company is as follows –
Travel insurance plans |
Brief Description |
HDFC ERGO Easy Travel Plan |
The policy covers leisure as well as business travel taken to an international location. The plan comes in different variants of Platinum, Gold, Silver, Bronze and Asian region. The sum insured starts from USD 25,000 and goes up to USD 500,000 |
HDFC ERGO Health EduCare Plan |
This is a student travel insurance plan designed for students travelling overseas for higher education. The plan comes in four variants of Platinum, Gold, Silver and Bronze. The sum insured ranges from USD 50,000 to USD 500,000 |
HDFC ERGO Travel Insurance |
This is an international travel insurance policy with four different variants – Titanium, Platinum, Gold and Silver. You can buy the policy on a single trip basis or on an annual multi-trip basis |
HDFC ERGO Student Suraksha |
This is a policy for students who travel abroad for higher education. Coverage starts from 30 days and can be taken for up to 2 years. There are five coverage variants and the sum insured goes up to USD 500,000 |
Home insurance
Home insurance plans cover your home and its contents against damages and theft. Damages due to man-made and natural calamities are covered by HDFC ERGO home insurance plans. Moreover, there are four types of policies under this category. These are as follows –
Commercial insurance
Commercial insurance plans are those that are offered to corporates and organizations for the risks suffered by them. HDFC ERGO General Insurance offers a range of commercial insurance plans some of which include the following –
Rural Insurance
Rural insurance plans are those that are developed for the insurance needs of the rural population. HDFC ERGO offers three types of rural insurance plans that are as follows –
How to buy HDFC Ergo general insurance plans?
You can buy HDFC Ergo general insurance plans online through the company’s website or through Turtlemint. While the company’s website would allow you to buy the plan that you want, on Turtlemint you would be given a choice of similar insurance plans for comparison. This comparison would allow you to compare the coverage benefits of different plans and then select the plan which has the best features without taxing your pockets.
To buy through Turtlemint, you should take the following steps –
Things to consider before buying HDFC Ergo general insurance policies
Before you buy an HDFC Ergo insurance policy, the following points should be kept in mind –
How to renew HDFC Ergo general insurance plans?
General insurance plans allow uninterrupted coverage if you renew them on time. To renew the policy, you can visit HDFC Ergo’s official website https://www.hdfcergo.com/ and choose ‘Renew’. Then provide your policy details, pay the renewal premium and the policy would be renewed online.
If you have bought the policy from Turtlemint, you can log into your online Turtlemint account, choose the policy and click on ‘Renew’. Renewal would be done instantly when you pay the renewal premiums online.
How to calculate premiums for HDFC ERGO general insurance plans?
HDFC ERGO offers online premium calculators for its general insurance plans. You can use such calculators to calculate the premium amount. To use the calculator, you would have to provide various inputs that affect the coverage and the premium. For example, if you are buying health insurance plans, you would have to provide –
If, on the other hand, you want to find the premium of motor insurance plans, you would have to provide –
Thus, the premium can be calculated online by providing the necessary details into HDFC ERGO’s premium calculator.
Turtlemint also offers online premium calculators using which you can calculate the premium of HDFC ERGO general insurance policies. Moreover, Turtlemint’s calculator also calculates the premiums of other similar plans offered by other insurance companies so that you can compare and then buy.
You can, therefore, use HDFC ERGO’s or Turtlemint’s premium calculators for premium calculation.
HDFC Ergo general insurance review
HDFC Ergo is a reputed brand name and it offers a range of varied general insurance plans. Given the variety of insurance plans, HDFC Ergo insurance policies are quite suitable for individuals with different coverage needs. The premiums are also low and the coverage levels are optimal enough to meet the financial losses. So, if you are looking for a suitable insurance policy with the smooth claim settlement process, you can choose from HDFC Ergo’s list of insurance plans.
You can get numerous tax benefits when you buy a health insurance plan. These benefits are allowed under Section 80D of the Income Tax Act, 1961 and are as follows –
Yes, a free-look period is allowed under many HDFC ERGO general insurance plans. This period is allowed from the date of policy issuance. During this period, you can cancel the policy if you want and avail the refund of the premium paid.
You would have to fill up a proposal form and submit it along with your KYC documents. Moreover, depending on the policy that you are buying, additional documents might be needed. For example, for motor insurance plans, the copy of the RC book, your driving license, invoice of the vehicle, etc. might be needed. Similarly, for travel insurance plans you might need to provide the company with the proof of travel.
HDFC ERGO offers add-ons or policy extensions under most of its general insurance plans. These add-ons are optional coverage benefits that are available at an additional cost. So, yes, if you choose add-ons in your coverage, the premium would increase.
HDFC ERGO allows different modes of contacts using which you can contact the company easily. These modes are as follows –