An anatomy of health insurance plan (Chapter 3B)

Policy Cancellation & Refund

Policy cancellation and refund of the premium shall be as per the terms and conditions of the policy. The refunds are processed by the Insurance Company directly. You are requested to contact the toll free number of your Insurance Company or refer the respective section of your Policy terms and conditions. You can also call us at our toll free number 1800-266-0101 or write a mail to us at support@turtlemint.com. We shall be available to guide/assist you.

Complaints & Grievance

For any complaints, services related issues or policy, claim related queries/ customer can reach us on - our toll free number 1800-266-0101 Or address mail to support@turtlemint.com

For escalations customer can write to us at po@invictusinsure.com or call us at
+91-9833248023

For more details on complaints and grievances, customers are requested to visit http://www.policyholder.gov.in/