Navi General Insurance Company was formerly called DHFL General Insurance. The company is a wholly-owned subsidiary of Wadhawan Global Capital (WGC). The company popularly uses the acronym COCO on its insurance page and sells different types of general insurance plans. It believes in simplifying general insurance so that you can buy the plans you need without wondering how it works. The company has started using new-age technology and algorithms for bringing you suitable insurance solutions for your needs.
Company Vision and Mission
The vision of the company is to use cutting edge technology for designing and offering its insurance products so that the products meet the demands of the new-age customer. Its mission is to simplify insurance so that every individual can enjoy the financial security which is provided by insurance plans.
Types of plans offered by COCO General Insurance
COCO Insurance offers different types of general insurance policies which are discussed below –
Health insurance plans are those that cover the financial costs you incur if you suffer any injury or disease. Health insurance plans pay for your medical expenses, which can be considerable, and spare you the financial strain of hospitalisation and medical costs. Health insurance plans can be offered as indemnity plans which cover the actual medical costs or fixed benefit plans which pay the sum insured in lump sum irrespective of the actual costs. Here is a list of all health insurance plans offered by COCO General Insurance and a brief description of each –
Name of the plan
COCO Cure Plan
This is an a-la-carte health insurance plan which allows you to choose the coverage options that you need. The plan has an inbuilt extra benefit for vector-borne diseases. Coverage is available for counselling expenses, infertility and also bariatric surgeries
Arogya Sanjeevani Policy
This is a standard health insurance plan issued as per IRDA’s directive. It allows affordable coverage which is also inclusive. Sum insured is available till INR 5 lakhs. No pre-entrance health check-ups are needed to buy the policy and modern treatments are also covered under the policy
COCO Seasonal Byte Plan
This is a disease-specific health insurance plan which covers seasonal illnesses like dengue, swine flu, malaria, etc. The plan can be taken on an indemnity basis or a benefit basis depending on your coverage requirements
COCO Protect Plan
This is a personal accident plan which covers accidental death and disablement. There are six types of plan variants allowing you to choose your preferred coverage
Corona Kavach Plan
This is a COVID specific health insurance policy which offers coverage for a short term period. The policy covers all medical costs incurred on COVID treatments including home treatments
Corona Rakshak Plan
This is also a COVID specific health insurance policy which is a fixed benefit plan. The plan pays the sum insured in a lump sum if you are diagnosed with COVID and are hospitalised for at least 72 hours
Travel insurance plans cover the financial emergencies that you suffer when you travel. Specific plans are available for students, senior citizens, international travel and domestic travel. There are annual trip plans too which cover multiple trips taken within a year. These plans are suitable for frequent travellers. COCO insurance offers all types of travel insurance policies to cover the financial risks you face in any type of travel that you undertake.
Home insurance policies cover damage or destruction to your house property. These plans can be taken to cover only the structure of the house against natural and man-made damages or to cover the contents of the house against damages and theft. There are comprehensive home insurance plans too which cover both the structure of the house and its contents for an all-inclusive coverage. COCO insurance offers a comprehensive home insurance policy for homeowners which protects them against the financial risk of damage to their house.
Motor insurance plans are those that cover cars and bikes. According to the Motor Vehicles Act, 1988, every car or bike in India should be insured under a valid third party policy. As such, motor insurance plans are offered for cars and bikes to fulfil the legal mandate. COCO General Insurance Company offers both car and bike insurance plans for its customers. Moreover, two types of car and bike insurance plans are offered. Let’s understand these plans in details –
Types of DHFL COCO bike insurance and car insurance plans
Both car and bike insurance plans come in two variants which are discussed below –
The Motor Vehicles Act, 1988 mandates third party coverage on the vehicle. This plan, therefore, is offered solely for the purpose of meeting the legal requirement of owning insurance on the car or bike. Under this plan, third party liabilities that you might suffer, in case of accidents involving third parties, are covered.
Third-party plans fulfil the legal requirement but they don’t provide coverage for the damages suffered by the bike or car itself. This is where a package policy makes sense. A comprehensive bike or car insurance policy covers both third party legal liabilities as well as the damages suffered by the bike or car too.
Inclusions and exclusions of DHFL COCO bike insurance and car insurance plans
The coverage which can be availed under COCO motor insurance plans are as follows –
On the other hand, the policy does not cover the following types of damages –
Car and bike insurance add-on covers
Besides the coverage benefits which come inbuilt under the motor insurance policies, there are optional add-ons as well which are available with comprehensive car and bike insurance plans. These add-ons can be chosen as per your coverage needs. Each add-on incurs an additional premium and you can choose as many add-ons as you like. Some of the commonly available add-ons include the following –
Depreciation is not covered under car and bike insurance plans. Thus, when a claim is made, the company deducts the depreciation from the parts of the car or bike and then pays the claim. This deduction reduces the claim considerably. If you choose the zero depreciation add-on, depreciation is considered to be nil at the time of claim. The insurance company, therefore, pays the full claim without deducting depreciation.
Under this add-on, you get round-the-clock assistance from the insurance company if your vehicle breaks down in the middle of the road and you need help. You can help with a flat tyre, empty fuel, battery jumpstart and any other requirement if you are stranded due to the breakdown.
NCB is the no claim bonus which you earn if you don’t make any claim in a policy year. This bonus entitles you to a discount in the renewal premium. The bonus also increases every subsequent claim-free year. However, in case of a claim, the bonus is wiped out. If the NCB protection add-on is selected, the NCB is preserved even in case of a claim and you can get a premium discount.
Under this add-on, you are promised the invoice value of the car or bike if the vehicle is damaged beyond repairs or if the vehicle is stolen. This add-on, therefore, enhances the claim amount and helps you get the maximum claim for your vehicle.
The personal accident cover which is inbuilt under a car or bike insurance policy covers only the owner/driver of the vehicle. If the passengers suffer accidental injuries, no claim is paid. This add-on, however, covers passengers or pillion riders against accidental injuries and pays a claim in case they suffer accidental death or disablement.
The cost of consumables like engine oil, lubricants, nuts and bolts, etc. is not covered in case of a claim. This add-on, therefore, provides coverage for such consumables and gets their cost included in the claim amount.
Benefits of COCO General Insurance car and bike plans
The motor insurance plans offered by COCO DHFL Insurance have the following benefits –
How to buy DHFL COCO bike insurance and car insurance plans?
Buying a motor insurance policy from COCO General Insurance is quite simple. You can buy the policy online either from the company’s own website or from Turtlemint. The benefit of buying a car or bike insurance policy from Turtlemint is that you get a choice of some of the best plans available in the market. Turtlemint is partnered with leading general insurance companies allowing you to compare different premium quotes and then choose the best. To buy online through Turtlemint, you can visit https://www.turtlemint.com/ and select ‘Car’ or ‘Bike’ whichever you want to insure. Then provide your vehicle details and you would be shown a list of quotes from the leading insurance companies. Customize the quotes with the add-ons that you need and then compare and choose the best policy. Once the policy is selected, pay the premium online and you would be able to buy the car or bike insurance policy in an instant.
How to renew DHFL COCO bike insurance and car insurance plans?
Renewal of COCO DHFL Insurance’s car and bike insurance plans is also as simple as buying the policy. If you wish to renew an existing plan with COCO Insurance itself, you can simply visit https://www.cocogeneralinsurance.com/users/login/?next=/renewal/, provide your details and renew your policy by paying the renewal premium online.
If you have bought your policy from Turtlemint, you can log into your Turtlemint account and renew the plan from there itself.
How to make a claim in DHFL COCO bike insurance and car insurance plans?
You can register your claims under COCO General Insurance motor insurance policies by following some simple steps. These steps would not only register your claims, it would also speed up the settlement process. These steps include the following –
Alternatively, you can also get your motor insurance claims settled through the help of Turtlemint. Turtlemint’s team of claim experts ensure that you get a quick settlement of your motor insurance claims. You just need to inform Turtlemint of your claim by calling its toll-free number 1800 266 0101 or by sending an email at firstname.lastname@example.org. The company’s team would then contact you and follow the claim process on your behalf to get your claim settled without any hassles.
Review of DHFL COCO bike insurance and car insurance plans
COCO General Insurance Company offers comprehensive car and bike insurance plans which allow you to enjoy an all-inclusive coverage on your vehicle. In case of any contingency wherein you suffer a financial loss, the company’s motor insurance plans help you bear the loss without any strain. Moreover, the range of add-ons offered by the company help you customize and enhance the protection under your motor insurance plans. Lastly, the premiums of the policy are affordable and the company has a dedicated claim department which helps you get your claims settled at the earliest.
Company address and contact information
Here are the contact details of COCO DHFL Insurance Company if you want to contact the company for any queries, complaints or feedbacks –
A police FIR is needed only in case of a third party or theft claims. If your vehicle suffers damage otherwise, you don’t need to file an FIR.
If you have bought your bike on or after 1st September 2018, the duration of third party plans would be for a mandatory period of 3 years. For bikes bought earlier, the term of the third party policy would be one year only. Own damage cover, however, is available for a period of one year after which it should be renewed.
The rate of no claim bonus depends on your claim experience, i.e. for how many years you have not made a claim in your bike insurance policy. Here are the no claim bonus rates which are available depending on the claim-free years –
Number of claim-free years
No claim bonus rate
1 claim-free year
2 successive claim-free years
3 successive claim-free years
4 successive claim-free years
5 successive claim-free years
Yes, porting is easily allowed in case of bike insurance plans. If you have an existing policy from another insurance company, you can switch to DHFL COCO bike insurance plan when you renew your policy.
If you do not renew your bike insurance policy on time, the policy would lapse. The coverage would cease immediately and if you are caught without a valid policy, you would incur legal fines and penalties. Moreover, when you renew your policy after a lapse, the premiums might be higher and there would be an inspection of the bike before renewal is allowed.