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ICICI Lombard Own Damage Car Insurance Overview

There are types of ICICI Lombard Own damage plans

  1. Own Damage
  • Under this coverage, the policyholder gets protection against the loss of vehicle or damage due to an accident while driving, mounting or dismounting
  • Covers the vehicle against natural calamities and damages caused due to fire, lightning, self-ignition, explosion, earthquake, flood, storm, hurricane, cyclone, hailstorm, landslide, rockslide, etc.
  • Covers the vehicle against man-made calamities like a riot, theft, burglary, terrorist activities, damage during transit by rail, air, road, waterways, elevator or lift
  • It provides a personal accident cover for the driver/owner up to Rs 2 lakh in case of death, permanent disability and also for hospitalization cost due to accident. This is also available for co-passengers as well
  • Provides cover for third party injury or any damage or bodily injury caused to the third party or any property of the third party. ICICI Lombard car insurance Third party liability cover provides the policyholder with a maximum of Rs 7.5 lakh in case of property damage. In case of death or permanent injury of the third person, ICICI Lombard provides unlimited liability amount as per the policy.

ICICI Lombard Claim Settlement Ratio


ICICI Lombard


Industry Average

Car claim settlement ratio is the percentage of claims settled against the total claims received by the insurance company in a given fiscal year. ICICI Lombard has a claim settlement ratio of 100%, as compared to the industry average of 94.67%.

ICICI Lombard Premium Calculator

Use our ICICI Lombard car insurance premium calculator to estimate ICICI Lombard car insurance premium for your car within 30 seconds

Add-ons Available Under ICICI Lombard Car Insurance Plans

Add-ons are additional coverage benefits which can be chosen voluntarily by paying an additional premium. Add-ons help increase the scope of coverage of the Car insurance policy. ICICI Lombard Car insurance plans offer the following types of add-ons with the comprehensive policy:

Any insurance deducts a certain amount from the claim amount for depreciation arising out of wear and tear and normal ageing of the parts. Zero depreciation cover saves you from such deductions.

This cover is a very useful cover which helps you or indeed saves you at times when you need assistance due to sudden breakdown or accident. Roadside assistance cover allows you to travel without any worries and can be sought four times during the policy year. It assists you for the supply of fuel, vehicle towing, battery issues, flat tyres, replacing the lost key, etc

This cover helps you for the procurement of the consumable items used in vehicles like nuts and bolts, grease, brake oil, engine oil, lubricants, etc.

The engine protects plus cover takes care of the expenses of engine repair, gearbox repair, and other differential parts repair which occur due to leakage of oil, water ingression, etc.

This cover pays the policyholder the difference between the Insured Declared Value and the actual value of the purchase as listed on the original invoice. This add-on cover helps during the total loss or damage to the vehicle.

This add-on cover gives you a daily allowance for the time when the insured vehicle is in the workshop for more than 24 hours. This cover also extends towards the payment of lump-sum payment of the amount in case of constructive loss or total loss.

This add-on ICICI Lombard car insurance cover takes care of the repair or replacement of the key and locks or related issue expenses.

This add-on cover repays you the loss incurred due to losing personal belongings that were inside the car or which were damaged due to an accident. An FIR of the details of the loss or theft is mandatory for making this claim.

How To Raise A Claim Under ICICI Lombard Own Damage Car Insurance

Claiming Process of ICICI Lombard car insurance policy:
For claiming the ICICI Lombard car insurance, the policyholder will have to register a claim following the steps mentioned below

  • Notify ICICI Lombard: The policyholder will have to notify the customer service representative either by an SMS ‘CLAIM’ 575758 or by calling at the customer care. The customer care will get back to you and provide a reference number or claim number
  • The customer care executive will inform the concerned executive and the buyer will be informed about the registered garages
  • The buyer will have to file an FIR in case of accident, theft, bodily injury or any major damage
  • The service manager from ICICI Lombard will contact the policyholder and collect the documents required for processing the claim
  • The service manager will also do a spot verification of the vehicle to estimate the damage
  • The payment to the network garage will be made directly by ICICI Lombard if cashless services are opted for by the policyholder.

Alternatively,you can also avail claim settlements through Turtlemint.If you bought your ICICI Car Insurance policy through Turtlemint,you can inform Turtlemint and the company would then help you in getting your claims settled.Turtlemint has a claim handling team which handle the claims of their customers.You can get in touch with the company’s team of claim experts through their number 1800 266 0101 or post an email to the claim team at their ID claims@turtlemint.com. Once the team is informed of your car insurance claim, they would take up the claim process on your behalf and coordinate with the insurance company to get the claims settled.

Documents Required For Claims

Documents required for claiming the ICICI Lombard car insurance plans:

  1. For accidental claim for ICICI Lombard car insurance
  • Copy of the duly signed claim form
  • Vehicle registration
  • Copy of driver’s license
  • Copy of the FIR
  • Original policy document
  • Original estimate receipt
  • Payment receipt in case of not availing cashless service
  1. For theft claim for ICICI Lombard car insurance
  • Copy of the duly signed claim form
  • Vehicle registration
  • Copy of driver’s license
  • Copy of the FIR
  • Original policy document
  • RTO transfer papers along with form 28, 29, 30 and 35
  • No Trace report by the police after investigation
  1. For Third-Party Claim for ICICI Lombard car insurance
  • Copy of the duly signed claim form
  • Vehicle registration
  • Copy of driver’s license
  • Copy of the FIR
  • Original policy document

ICICI Lombard Customer Care

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