Max Life Insurance Company is a reputed life insurance provider with various awards and recognitions under its belt. The company is spread all over India with more than 329 offices. The company’s Assets under Management stand at INR62, 798 crore as of the financial year ending 2018-19 which shows that the company is financially strong. The company is also trusted by its customers as the company’s claim settlement ratio for the financial year 2018-19 stood at 98.74%.
Among the range of products, the company offers a variety of life insurance solutions which cater to the different financial needs of individuals. Moreover, the company provides its customers with the required online tools using which they can check their policy details in an instant. Let’s see how individuals can check their policy details –
How to view policy details?
Customers can view the details of their existing policy online using the following steps –
How to track application?
Once the individual fills up a proposal form and submits it, the insurance company underwrites the proposal. Once the company decides to undertake the risk, the policy is issued. Underwriting might take some time and if the proposer wants to track the status of his/her application form, the same can be done online.
The process is as follows –
Thus, the online medium helps the customer view his policy details or track the status of his insurance application easily. Besides the online medium, there are other ways to check the policy details or track the application.
These ways include the following –
The customer can call on the helpline number of the company which is 1860 120 5577 and talk to the company’s customer service expert. The expert would help the customer to check his/her policy details or to track his/her application. The helpline number is available from 9:00 am to 6:00 pm from Monday to Saturday
There is also an option to chat with the company’s online customer service executive in real time.
The individual can mail his/her query to the company’s email id email@example.com and ask for the policy details or application status
Individuals can locate the company’s offices in their city and visit the company’s branch to check their policy details. To locate an office, the individual can visit the company’s website and choose ‘Contact Us’. On the ‘Contact us’ page, there is a ‘Locate an Office’ option. Individuals would have to select that option and enter their State, city and PIN code. Thereafter, the address of the nearest branch would be shown.
Request for financial expert
Another way to check the policy details is to request for an advisor of the company. To do so the individual should visit the ‘Contact us’ section in the company’s website and select ‘Request for Financial Expert’. Therein the individual would have to provide his/her name, mobile number, email address and city and the company’s agent would get in touch with the individual for his/her query.
How to pay premiums?
Premiums for Max Life Insurance policies can be paid in different ways. These ways include the following –
So, the customer has various options of managing Max Life Insurance company’s policy details.
No, online premium payments do not incur additional charges. In case of NEFT or RTGS payments though, the bank can charge a service fee for providing the payment facility.
The company accepts Visa, MasterCard, Amex and Diners Club credit cards for online premium payments.
Yes, whether premiums are paid online, offline or through any other means, the policy number should be clearly mentioned.
The company’s website offers customers the following facilities:
Yes, NRIs can also check the details of their policies online through the company’s website.
No, premium payments are accepted only through PayTM, PhonePe, Google Pay and Airtel Money.
Yes, paying premiums over the phone is secured because the company’s helpline number directs the payment through a secure gateway which is encrypted.
Yes, even if the policy number is not known, you can check your policy details by entering your registered mobile number and date of birth.
No, cheque pick-up facility is available only in selected 12 cities which include Ahmedabad, Pune, Delhi, Ludhiana, Jaipur, Chandigarh, Lucknow, Kolkata, Bangalore, Chennai, Mumbai and Hyderabad.
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