The Life Insurance Corporation of India was established in the year 1956 and up until the year 2000 LIC enjoyed a monopoly position in the life insurance segment. Even today, when there are more than 20 life insurance companies in the market LIC continues to have the largest market share. LIC India has a huge customer base which trusts the company and invests in different types of life insurance plans offered by LIC.
When it comes to the range of products offered, LIC India offers the following types of insurance plans:
- Term insurance plans
- Whole life insurance plans
- Endowment plans
- Money-back plans
- Child plans
- Pension plans
- Unit linked insurance plans
- Health insurance plans
You can buy any plan as per your suitability. To buy the plan, you are required to fill up a proposal form with your relevant information and submit the form with your documents. The first instalment premium would also have to be paid when the proposal form is submitted.
Once the form is submitted, LIC underwrites your risk and then issues you your insurance policy. After your LIC policy is issued, you might want to check your policy details. Even when you are an existing customer, you might want to check the status of your policy to check the term left, the surrender value, the bonus earned so far (if any) and any other relevant details of your policy.
Checking your LIC India policy’s status can be done without visiting LIC’s branch offices. LIC allows its customers with easy ways to check the status of their policy. The status of a LIC policy can be checked in any of the following ways:
- Online
- Through an SMS
- By calling the customer care number of the company
Checking your LIC’s policy status online is, by far, the easiest and the most convenient method. You can check the status from your computer or Smartphone right from the comfort of your home or office and even on the go.
Enrolling LIC India policy online:
To check the policy status online, you would, first, have to enrol your LIC policy on the online portal of the company. Here is the step-by-step guide on how you can enrol your LIC policy online –
Steps to enrol LIC policy for first-time/new users:
If you are a new customer of LIC and/or have not registered yourself for LIC’s online services, you are a new user. As a new user, first, you would have to create your LIC account and then you would be able to enrol your LIC policy. So, for creating your LIC account and enrolling your policy status, here are the steps:
In order to check the LIC policy status, you would have to register yourself on the LIC portal for online services. You need to follow the steps that are given below. However, before you begin the registration, it is recommended that you keep handy the following information:
- The policy number of the policy you wish to inquire about
- Detail of premiums that have been paid so far
- Scanned image of the policyholder’s Passport or PAN Card or Aadhaar Card ( .jpg or .jpeg format with a file size of less than 100 kb)
Once you are prepared, you need to pursue the given steps:
- Step 1: Get the registration
Visit LIC India’s website https://www.licindia.in/ and click on “New User”. Once you do that, you would have to fill in a user-id and create a password. You will be asked to provide all the required information. You will be sent a verification email to complete your registration process. Click the verification link and your account would be created. You will now be a registered portal user.
- Step 2: Print and fill up the form
Post registration, you now need to make use of the e-services. Once you click the
“E-services” tab on the home page, you would have to log into your account using your user ID and password. You would get an online services enrolment form to register your policies. Print the form, fill it up and sign it. You would now have to upload it on the portal along with a scanned image of your passport, PAN Card, or Aadhaar Card.
- Step 3: Use the services.
The verification process generally takes up to 3 business days. Once the verification is done by the LIC, you will receive an e-mail of acknowledgement or/ and an SMS will be sent to your registered mobile number. You will now be able to use the LIC e-services by logging in using your user id. You would now have to click on the option of ‘Basic Services’ “Add Policy” to add your remaining policies, if any.
Steps to enrol for registered users:
Once you have your user id and password, you can log in as a “registered user” by following these steps:
- Step 1:Visit https://www.licindia.in/ and choose ‘Customer Portal’
- Step 2:
Choose ‘Registered User’ and provide your user ID and password to log into your online LIC account - Step 3:Along with your user ID and password, you would also have to provide your date of birth in DD/MM/YYYY format.
- Step 4:
You can then select ‘Sign In’ to log into your LIC account - Step 5:Once you enter your account, choose ‘Do you have LIC policies’ and answer ‘Yes’
- Step 6:
You would get an online enrolment form - Step 7:Fill up the form, take its printout, put your signature on the form and deposit the form at the nearest LIC branch office.
- Step 8:The company would then verify the enrolment form and enrol your LIC policy online.
How to enrol on your LIC policy?
For the Enrolment of an Individual policyholder, you need to visit the LIC portal or click here. Then follow the steps given below:
- Step 1: Fill in the Enrolment Form
After you complete the ‘Registration’ process, you will get an online LIC enrolment form for Individual Policy Holders. As you can see, in the form you will have to fill up the fields such as- Policy number
- Premium
- Date of birth
- Mobile number
- Passport number
- PAN details
- Gender
- Mobile number with country code.
Step 2: Verify the process
Once completed, you need to click on “Proceed”. You will soon receive an email to re-check the details via the link sent to you. You can click on “Okay” if the details are correct. On the home page, you would have to fill in your user ID and password. You can log in through Login Page with your details. An auto-reply e-mail would be sent to the policyholder to confirm the registration.
Things to remember when checking LIC policy details online
When you are a new customer and are creating your user ID and password for the first time, here are some things which you should keep in mind –
- Your policy number would be required. Therefore, you should keep the details of your LIC policy handy
- You have the flexibility of choosing any user ID which you want. Your user ID can be alphabetical, numerical and it can have characters like a dot or an underscore
- The length of your password should be between 8 and 30 characters. Set a password which you would be able to remember easily. Your password should be unique and kept confidential to prevent any fraudulent activities in your account
- The details which are marked with an asterix (*) are mandatory. You would have to provide such details to proceed further and register or log into your account
- Your area PIN Code should be a 6-digit number
- The email ID which you provide when signing up should be valid so that it can be used for any type of communication later on
- Your user ID should be unique. If it matches an existing ID you would be informed and you would have to choose a unique ID for your account
How to check the status of LIC policy details online?
To check the status of your LIC policy, the steps are as follows –
- Visit https://ebiz.licindia.in/D2CPM/#Login
- Log into your LIC online account with your registered user id and password and date of birth
- Choose the LIC policy number whose status you want to check
- As you select the policy, the policy details page will open which would show the status of your LIC policy.
How to check the status of LIC policy through SMS?
LIC also allows you to check the status and other policy details through a simple SMS. You have to SMS from your registered mobile number and you get the answer through revert SMS on the same phone. The SMS should be sent to 9222492224 with the following texts –
| Policy query | SMS to be sent |
| To know about the instalment premium payable under your LIC policy | ASKLIC<Policy number>PREMIUM |
| To know about availing policy loan | ASKLIC<Policy number>LOAN |
| To know about the current bonus rate and the vested bonuses in the plan | ASKLIC<Policy number>BONUS |
| To revive a lapsed policy and to know about the revival | ASKLIC<Policy number>REVIVAL |
| To check your existing nominee details | ASKLIC<Policy number>NOMINATION |
How to check LIC pension policy status via SMS?
In order to check your LIC policy status, you can SMS the following:-
| Enquiry Type | Description | Enquiry Code |
| To know about IPP Policy Status | IPP Policy status refers to Individual Policy Plan Status | To enquire, type ASKLIC<Policy Number>STAT and send to 56767877 |
| To enquire about the Annuity Amount | Annuity amount refers to the series of sum paid at the equally differentiated time. | To enquire, type ASKLIC<Policy Number>AMOUNT and send it to 56767877 |
| To get the Last Annuity Released Date | It refers to the date when the annuitant releases the payment from an annuity. | To enquire, type ASKLIC<Policy Number>ANNPD and send it to 56767877 |
| To Check the Existence Certificate Due | An existence certificate helps in certifying the existence of an individual. | To enquire, type ASKLIC<Policy Number>ECDUE and send it to 56767877 |
| To get the Cheque Return Information | Cheque return information is required in case of insufficient balance in the drawer’s account | To enquire, type ASKLIC<Policy Number>CHQRET and send to 56767877 |
How to check policy status through customer care?
LIC has dedicated customer zones which help you with any type of LIC policy query that you have. The customer zones are active from Monday to Saturday and provide personalised assistance for all your insurance-related queries, information, service requests, etc.
There are different customer zones for different cities. Here are the contact details of the customer zones of the top cities –
| City | Branch Office Address | Phone Number | IVRS Number |
| Agra | Jeevan PrakashSanjay Place, M. G. Road,P. B. No. 1022,Agra-282002 | 0562-2524912 | – |
| Ahmedabad | Maruti Complex, Subhash Chowk,Gurukul Road, Memnagar,Ahmedabad- 380052 | 079-27456848 | – |
| Amritsar | C/O Sainik Bhawan,Opp. G.P.O., Court Road,Amritsar, Punjab | 0183-2560673 | – |
| Bangalore-I | No.202, 39th A Cross, 9th Main Road,5th Block, Jayanagar,Bangalore- 560041 | 080-22966528/22966553 | 080-26659230 |
| Bangalore-II | No. 817, Girija Complex,1st Floor, 8th Block (Opposite Police Station)80 Feet Road, Koramangala, Bangalore – 560095 | 080-22966836/896 | – |
| Belgaum | Aditya Arcade, Opposite Hotel Ramdev, Nehru Nagar,Belgaum-590010 | 0831-2438856/2438857 | – |
| Bhagalpur | Mani Complex, Gautam Budha Colony, Jail Road, Tilkamanjhi,Bhagalpur-812001 | 0641-2610011/2610033/2610099 | 0641-2610024 |
| Bhubaneshwar | Plot No-654, Cuttack- Puri Road, Bomikhal,Bhubaneswar -751006 | 0674-2573910/11 | 0674-2573996 |
| Bhopal | MF: 19 & 20, Mansarovar Complex,Block-B, Mezzanine Floor,Bhopal- 462016 | 0755-2550242 | – |
| Chandigarh | S.C.O 107, Sector 47-Chandigarh- 160047 | 0172-2678107 | – |
| Chennai-I | Chennai-DO-1, LIC Building, No.153, Anna Salai, Chennai-600002 | 044-28611912/28611642 | 044-28884300 |
| Chennai-II | Oriental Insurance Building,47, Armenian Street Chennai- 600001 | 044-25331915 | – |
| Coimbatore | Red Rose Chambers-1437, Trichy Road, Coimbatore-641 018 | 0422-2300300 | – |
| Cuttack | H/O-Mr. Sidhartha Das, Kanika Chhak, Tulsipur, (Upper floor of State Bank of Hyderabad), Cuttack -753008 | 0671-2307883/2307889 | 0671-2307085 |
| Delhi-I | H-39, New Asiatic Building,Connaught Place, New Delhi-110001 | 1800112552/011-23310868 | – |
| Delhi-II | G-2/B-15, LSC, Mayur Vihar Ph-2,Delhi-110091 | 011-22785930 | – |
| Dwarka | 1st Floor, Sudeep Plaza, Plot No-3, Sector-11, Dwarka, New Delhi-110075 | 011-28042585 | – |
| Dhanbad | 1st Floor, Sri Ram City, Saraidhela, Dhanbad-828127 | 0326-2225344/2225345 | 0326-2222725 |
| Ernakulam | 28/295, SA Road, Panampilly Nagar, Ernakulam-682036 | 0484-2383883 | – |
| Gandhinagar | Shop No: 104-105, Hotel Haveli Arcade – 1st Floor,Sector -11, Gandhi Nagar | 079-23240083/23240383 | – |
| Goa | Innam Complex, Shop No. 1/2/3,Opposite Don Bosco School,Panaji, Goa-403001 | 0832-2490100 | – |
| Gulbarga | No. 3-218/219, Rukmini Chambers,Behind Super Market, Ghazipur,Gulbarga-585101 | 08472-233030 | 08472-243035 |
| Guntur | D. No. 12-21-58, Above SBI,Gouri Shankar Theatre Road, Kothapet, Guntur-522001 | 0863-2211476/2211562 | 0863-2222772 |
| Guwahati | Triveni Complex, Bhangagarh,G.S. Road, Guwahati -781005 | 0361-2450389 | – |
| Gwalior | Madan Tower, Sanatan Dharm Mandir Road, Inderganj, Gwalior (M.P.) | 0751-2630272 | – |
| Gurugram | SCO-60, 1st Floor, District Centre near More Outlet,Sector-56, Gurgaon Haryana-122011 | 0124-2576060/2578060/2570060 | – |
| Hubli | Dr. Bekinalkar Complex, Opp. Samyukta, Karnataka Press, Koppikar Road, Hubli-580020 (Dharwad District) | 0836-2264333/2264233 | 0836-2255073 |
| Howrah | 6/5, G.T.Road (South) near Howrah Maidan-711101 | 033-26374387 | – |
| Hyderabad | D.No. 6-3-1090/C/4, Hosanna Towers 1st Floor, Rajbhavan Road, Somajiguda (above Andhra Bank), Hyderabad-500082 | 040-23420730/23420740/23420761 | 040-23437997 |
| Indore | 15/2, Race Course Road, LG-5, Darshan Mall Opp. IDA Building, Indore-452003 | 0731-2533523 | – |
| Jabalpur | Badshah Plaza, 1187-Pandit Bhawani Prasad Tiwari Ward opposite Old G.S.College, Wright Town, Jabalpur-482002 | 0761-2407283 | – |
| Jaipur | 303-304, Trimurty Krishna Enclave,SB-52,Tonk Road, Bapu Nagar Jaipur-302015 | 0141-2702845 | – |
| Jalandhar | S.CO. No.-3, Chhoti Baradari, Crystal Plaza, Garha Road, Jalandhar-144022 | 0181-2480967 | 0181-2480918 |
| Jamshedpur | Ganpati Complex near Ram Lila Maidan, Kashidih, Sakchi, Jamshedpur-831001 | 0657-2443228/2443229 | 0657-2320600 |
| Jammu | Plot No. 62, Sector-8, Trikuta Nagar, Jammu-180012 | 0191-2479791 | 0191-2479717 |
| Jodhpur | Ummaid Hospital Road, Shanicharji Ka Than, Jodhpur | 0291-2657117/2635076 | 0291-2620079 |
| Kanpur | Jeevan Vikas, 16/98, MG Marg, Mall Road, Kanpur-208001 | 0512-2307443 | – |
| Karnal | Sector-12, near Petrol Pump, Karnal | 0184-2266024/1842208400 | – |
| Kolkata | Ground Floor, Hindusthan Building, 4 CR Avenue, Kolkata-700072 | 033-22124172/176 | 033-22545454 |
| Kolkata (Sub) | Jeevan Prabha, DD-5, Sector-1, Salt Lake City, Kolkata-700064 | 033-23370642 | – |
| Kolkata-II | 166B, SP Mukherjee Road, Merlin Link, 1st Floor, Kolkata-700026 | 033-24198476 | – |
| Kottayam | 1st Floor, Kannampurath Buildings opposite BSNL Bhavan, MC Road, Kottayam-686001 | 0481-2307422/11 | – |
| Kozhikode | 1st Floor, Mas Arcade, Vaikkom Muhammed Basheer Road, Kozhikkode-673001 | 0495-2725581/583 | – |
| Lucknow | Shop No.-9/10, Jeevan Bhavan-1 (Ground Floor), 43-Hazaratganj, Lucknow-226001 | 0522-2614782 | – |
| Ludhiana | 801/21, Loomba Street, Civil Lines near Dandi Swami Mandir, Ludhiana-141001 | 0161-2424074 | – |
| Madurai | 79 TPK Road, Ramalinga Complex, Andalpuram, Madurai-625003 | 0452-2370361 | – |
| Mangalore | Ideal Tower, 1st Floor opposite Sharavu Temple, GT Road, Mangalore-575001 | 0824-2426255 | 0824-2411655 |
| Mumbai-I | M/s Mayfair Housing Pvt. Ltd., 9 Mayfair Meridian near St. Blaise Church, Caesar Road, Andheri (W), Mumbai-400058 | 022-26788943 | 022-26766221 |
| Mumbai-II | Shop-123, Om Sai Dutta, Plot-32/A, Sector-20 opposite Nerul Railway Station, Nerul West, Navi Mumbai-400706, | 022-27725968/27723592 | – |
| Mumbai-III | 1st Floor, Jeevan Bima Shopping Center, Borivli (W), Mumbai-400103 | 022-28912605/28913760 | – |
| Mumbai-IV | Madhuram opposite to Satellite Br 923, Harishankar Road, Dahisar- East,Mumbai-400068 | 022-28482907 | – |
| Muzaffarpur | Nilu Complex near Pani Tanki Chawk, Club Road, Ramna , Muzaffarpur-842002 | 0621-2281023 | 0621-2271083 |
| Mysore | PG Krupa, 2910-Ground Floor, 3rd Cross, Kantharaj URS Road, Saraswathipuram, Mysore-570009 | 0821-2341096/099 | 0821-2346900 |
| Nagpur | Andhra Insurance Building besides Sule High School near Mehadia Square, Dhantoli, Nagpur-440012 | 0712-2450083/80 | 0712-2454820 |
| Nairul | Shop-1/2/3/20, Om Sai Dutta, Plot-32/A, Sector-20, Nerul(W) Navi Mumbai | 0215-27725968 | – |
| Noida | B1A/14, Sector-51, Gautam Budh Nagar, Uttar Pradesh-201301 | – | 0120-2444026 |
| Patna | BSFC Building, 1st Floor neaar All India Radio, Fraser Road, Patna-800001 | 0612-2332033 | 0612-2201795 |
| Pune | Ground Floor, Jeevan Prakash, University Road, Shivajinagar, Pune-411005 | 020-25539790 | 020-25514248 |
| Raipur | Guru Ghasidas Plaza Complex, Shop-110/111, 1st Floor, Amapara, GE Road, Raipur-492001 | 0771-2210010 | – |
| Rajkot | Akshar Complex, Ground Floor opposite Patel Kanya Chhatralaya, GK Dholakiya School Road near Panchayat Chowk, Rajkot-360005 | 0281-2581318/19, 2483210 | 0281-2570871 |
| Salem | No 5/315, Junction Main Road, Devi Chit Funds Complex, Five Roads, Salem-636004 | 0427-2440588 | – |
| Secunderabad | 12-8-422/3, Mettuguda, Main Road, Secunderabad-17 | 040-27820146/136 | – |
| Siliguri | Diamond Plaza, 1st Floor near Bhaktinagar Check-Post, Sevoke Road, Siliguri-734101 | 0353-2545739 | – |
| Surat | Aditya Complex opposite Prime Arcade, Anand Mahal Road Adajan, Surat-395009 | 0261-2801833/2770227 | – |
| Thane | Pinak Galaxy, 1st Floor, B Wing,Kapur Bawdi opposite McDonald, Majiwada, Thane (W)-400607 | 022-25423226/25421474 | – |
| Tirunelvelli | 11, Tiruchandur Road, 1st Floor, Palayamkottai, Tirunelveli | 0462-2577070 | – |
| Trichy | D-72, 1st Floor, Kanchana Enclave, 7thCross, NEE, Thillai Nagar, Trichy-620018 | 0431-2741000 | – |
| Trivendrum | Upper Ground Floor, Trans Towers, Vazhuthacaud, Trivandrum, Kerala-695014 | 0471-2335222 | – |
| Varanasi | Prem Complex, B-23/2, Chandua Satti opposite Bharat Mata Mandir, Sigra , Varanasi-221002 | 0542-2220457 | 0542-2222412 |
| Vellore | 263B, RTO Road, Phase-II,Sathuvachari, Vellore | 0416-2252202 | |
| Vijayawada | 1st Floor, D.No.59-14-2 upstairs of Lakshmi Vilas Bank opposite Mata Towers, Gayathrinagar, Benz Circle, Vijaywada-520008 | 0866-2499595/596/597 | 0866-2484803 |
| Visakhapatnam | 47-14-3, Potluri Classic, 1st Floor, Main Road, Dwarakanagar, Vishakhapatnam-530016 | 0891-2558254/2513404 | 0891-2523473 |
| Warangal | 1st Floor opposite Arts and Science College, Warangal-506001 | 0870-2574034 | 0870-2544460 |
For all your queries or complaints you can call on these numbers and seek personalized attention Weekdays: 8 a.m. to 8 p.m.
Checking your LIC Policy surrender value:
You can also check the surrender value of your traditional LIC policy online. Surrender value is the value that you would get when you surrender your policy before the completion of the plan term. Surrendering the policy can be done during the tenure of the plan by requesting the insurance company. The surrender value is calculated using the following formula –
Surrender value = [{Sum Assured * (number of premiums paid / total number of premiums payable)} + vested bonuses] * Surrender Value Factor
You can calculate your surrender value yourself or you can check your policy’s surrender value online in your policy details.
Why the LIC policy status should be checked timely?
You should do a periodic check of the status of your existing LIC policy. When you do a periodic check you can:
- Find out the premium due date
- See the remaining duration of the plan
- Check the accumulated bonuses
- Revive a policy which has lapsed
- Make any type of service requests, etc.
Timely check, therefore, keeps you updated about your existing policy and you can plan your finances accordingly.
You can easily check your LIC policy’s status in different ways. Make the most of the facilities provided by LIC and keep a tab on your LIC policies to know your coverage.