Reliance General Insurance Company Limited is one of the leading private insurance companies in India with a huge customer base. Founded in the year 2000, the company is solely promoted by Indian financial services holding company Reliance Capital, a part of Reliance Anil Dhirubhai Ambani Group. With 139 offices across India and more than 28900 intermediaries, Reliance General Insurance is catering to diverse insurance needs of individuals, corporates and Small and Medium enterprises. The company offers new age, customizable insurance solutions with respect to motor, health, home, travel and various commercial insurance services.

Important Facts about Reliance General Insurance Company Limited

Here are some of the important facts to note about the company:

  • The company has been awarded as ‘’Best General Insurance Company’’ many time mainly for innovative product offerings
  • The company has received ‘’ET Best Brands’’ award at ETEdge Award, 2019
  • The company received ‘’Best BFSI Company’’ from ET Now MODI Awards 2018
  • The company received ‘’Best Emerging Insurance Company’’ by ET Now BFSI Awards.
  • The company has been awarded as ‘’the best of the best’’ by Kyoorius Creative Awards 2018.
  • The company has received ET Best BFSI Brands award
  • The company is networked with 4000+ hospitals and 3800+ garages across India to avail the quick cashless facility which can be easily located through GPS enabled Reliance Self i-app.

Types of Products Offered by Reliance General Insurance Company Limited

Reliance General Insurance offers a variety of products for various customer segment. Following are the product types offered by the company:

Individual Plans

  • Motor Insurance
  • Travel Insurance
  • Home Insurance
  • Health Insurance
  • Office Insurance

Corporate Plans

  1. Fire Insurance
  2. Engineering Insurance
  3. Marine Insurance
  4. Liability Insurance
  5. Package Insurance

SMEs (Small and Medium Enterprises) Insurance Plans

  1. Burglary & Housebreaking
  2. Fire Insurance
  3. Package Insurance
  4. Marine Insurance
  5. Group Mediclaim Insurance

Let’s take a look at individual insurance plans.

Reliance General Health Insurance Plans

1. Reliance HealthGain Policy

HealthGain is a comprehensive health plan that offers various benefits that mainly covers in-patient treatment, post and pre hospitalisation expenses, domiciliary expenses and donor expenses and various other benefits. The plan offers extensive healthcare coverage to satisfy the healthcare needs of a family and an individual.

Features of Reliance HealthGain Policy

  • Flexibility to choose from two plan options – Plan A and B. Coverage can be customised based on individual or family requirement.
  • Family discounts are offered on premium rates
  • Option to reinstate the base sum insured in case the sum insured gets exhausted
  • 5% discount for independent women on insuring the health of independent female and girl child
  • Under plan B, if the insured gets diagnosed with a ‘’named critical illness’’, the plan will automatically get extended for one more year.
  • Eligibility Criteria for Reliance HealthGain Policy

    Entry age

    5 years to 65 years 

    Entry and exit age for dependent children 

    91 days onwards up to 4 years ( if at least one member in the floater plan is above 21 years of age)

    Renewability

    Lifelong renewals 

    Co-payment 

    20% if the insured is aged 61 years and above (in case of floater plan, this is applicable to all the insured members if the elder member is 61 years and above)

    Pre-entrance medical check-ups 

    In plan A : medical check-up is needed if the person is of 45 years age

    In plan B: medical check-up is needed if the person is of 18 years age

    Pre-existing waiting period 

    24 months

    Sum insured

    Plan A: INR 3 lakhs, INR 6 lakhs, INR 9 lakhs

    Plan B: INR 12 lakhs, INR 15 lakhs, INR 18 lakhs

2. Reliance Personal Accident Policy

Accidents are unexpected. Reliance General Insurance provides much-needed financial protection with its personal accident policy in the event of an accident resulting in death or disability. The policy can be availed as a single or as a package plan for the family.

Features of Reliance Personal Accident Policy

  • Hassle-free and instant purchase process with zero documentation
  • Complete financial coverage for accidents resulting in death or permanent total disability.
  • Global coverage for accidents
  • 5% increase in capital sum insured for each claim-free year up to a maximum of 50%
  • Medical expenses cover
  • Substantial coverage at a low premium
  • The simple and hassle-free claim process
  • Education fund for children
  • Eligibility Criteria for Reliance Personal Accident Policy

    Entry age

    5 years to 70 years 

    Pre-entrance medical check-ups

    No medical check-ups needed

    Sum insured depends on the premium paid. Following are the scale of compensation applicable

    Nature of injury

    Scale of compensation

    On death

    100% of the capital sum insured

    Loss of two limbs or sight of two eyes or one limb and sight of one eye

    100% of the capital sum insured

    Loss of one limb or sight of one eye

    50% of the capital sum insured

    Permanent total disablement from injuries other than named above

    100% of the capital sum insured

3. Reliance HealthWise Policy

Reliance HealthWise is a basic but comprehensive health insurance plan that comes at an affordable cost. Coverage includes in-patient care, domiciliary hospitalisation, pre and post hospitalisation, donor expenses and many other special features. The plan can be availed on both individual or on family floater basis. 

Features of Reliance HealthWise Policy

  • Flexibility to choose the coverage among three variants –gold plan, silver plan and standard plan.
  • 7% discount for girl child
  • The gold plan provides coverage for critical illness
  • No sub-limit on room rent
  • Complementary benefits such as 4% discount for one daughter, 7% discount for two daughters and no claim discount of up to 20%
  • Comprehensive coverage at an affordable cost
  • Eligibility Criteria Reliance HealthWise Policy

    Entry age

    21 years to 65 years

    Entry and exit age for dependent children 

    3 months and 21 years

    Renewability

    Lifelong renewability

    Co-payment 

    No co-payment clause

    Pre-entrance medical check-ups 

    Mandatory above 45 years of age

    Pre-existing waiting period 

    Gold plan

    Silver plan

    Standard plan

    24 months

    24 months

    48 months

    Sum insured

    INR 1 lakh, INR 2 lakhs, INR 3 lakhs, INR 4 lakhs and INR 5 lakhs

4. Reliance on Critical Illness Policy

Reliance critical illness plan is designed to provide financial protection in case the life-threatening medical condition is diagnosed. The policy aims to provide much needed financial aid both in the case of life-threatening and disabling diseases. A host of benefits and features are offered by the critical illness plan to provide financial aid.

Features of Reliance Critical Illness Policy

  • 10 major critical illnesses are covered such as cancer, major organ transplant, multiple sclerosis, aorta graft surgery, third-degree burns, total blindness, coma of specified severity, heart valve replacement or repair, an end-stage renal disease requiring a regular diagnosis.
  • No medical tests required till 45 years of age
  • Compensation is paid in a lump sum on diagnosis of a listed critical illness. Payouts are made if the insured survives for more than 30 days after diagnosis of life-threatening illness and for more than 60 days after diagnosis for life disabling illnesses. 
  • Eligibility Criteria for Reliance Critical Illness Policy

    Entry age

    18 years to 65 years

    Renewability

    Lifelong renewability

    Policy term

    1 to 3 years

    Co-payment 

    No co-payment clause

    Pre-entrance medical check-ups 

    A medical check-up is needed for individuals above 45 years of age

    Pre-existing waiting period 

    Pre-existing illnesses are not covered

    Survival period

    30 days from confirmed diagnosis of critical illness

    Sum insured

    Rs. 5 lakhs, Rs. 7 lakhs or Rs. 10 lakhs

Reliance General Motor Insurance Plans

Reliance General Insurance offers instant, customisable motor insurance plans depending on the need. As per the Indian Motor Vehicle Act, it’s mandatory to have third-party liability insurance cover to ply any vehicle on Indian roads. However, a comprehensive plan that provides coverage to own vehicle and to the owner along with third-party cover is an ideal solution to stay completely protected. Following are the motor insurance plans offered by the company.

1. Reliance General Car Insurance Plan

A comprehensive car insurance plan offered by Reliance General Insurance offers complete and optimum financial protection for the vehicle owners. The policy provides an effective solution by providing adequate cover. Following are the coverage offered by the policy:

Third-party liability cover: This cover provides financial protection to the vehicle owner against liability arising out of any injuries or property damage caused to the third party involved in a road accident.

Own damage cover: This cover provides financial protection to the insured vehicle against various man-made and natural calamities mentioned below

  • Fire
  • Self-ignition
  • Lightning
  • Explosion
  • Riot, Strikes and/or Malicious Acts
  • Theft
  • Terrorism
  • Flood
  • Earthquake
  • Inundation
  • Cyclone
  • Transit by Road, Rail, Air & Elevator
  • Personal accident cover to owner-driver: Under this, coverage of up to INR 15 lakhs is given to owner-driver in case of an injury, death or disability caused during an accident. Following are the scale in which compensation is paid.

    Nature of injury

    Scale of compensation

    On death

    100% of the capital sum insured

    Loss of two limbs or sight of two eyes or one

    limb and sight of one eye

    100% of the capital sum insured

    Loss of one limb or sight of one eye

    50% of the capital sum insured

    Permanent total disablement from injuries other than named above

    100% of the capital sum insured

    Add-on covers for Car Insurance Plans of Reliance General:

    To enhance the coverage, there is a range of add-ons offered such as nil depreciation, NCB (No Claim Bonus) protection, NCB retention, consumables cover, engine protector cover, daily allowance and key protective cover. These add-ons are optional and can be availed at an additional cost of the premium.

    Apart from the comprehensive plan, individuals can avail different types of plans with only specific cover based on their needs. Following are the plans available:

    • Car own damage policy
    • Third-party liability insurance
    • Long-term car insurance

2. Reliance General Two Wheeler Insurance Plan

A comprehensive two-wheeler insurance plan offered by Reliance General Insurance provides extensive coverage. Following are the covers offered

Third-party liability cover: This cover provides financial protection to the vehicle owner against liability arising out of any injuries or property damage caused to the third party involved in a road accident.

Own damage cover: This cover provides financial protection to the insured vehicle against various man-made and natural calamities mentioned below

  • Fire
  • Self-ignition
  • Lightning
  • Explosion
  • Riot, Strikes and/or Malicious Acts
  • Theft
  • Terrorism
  • Flood
  • Earthquake
  • Inundation
  • Cyclone
  • Transit by Road, Rail, Air & Elevator
  • Personal accident cover for owner-driver: Under this, coverage of up to INR 15 lakhs is given to owner-driver in case of an injury, death or disability caused during an accident. 

    Add-on cover: Policy coverage can be enhanced with various optional add-ons like nil depreciation cover, daily allowance benefit, helmet cover and EMI protection cover.

    Apart from comprehensive policy, other plans are also offered with only specific coverage.

    • Two-wheeler own damage policy
    • Third-party liability insurance
    • Long-term two-wheeler insurance

3. Reliance General Commercial Vehicle Insurance Plan

A comprehensive commercial vehicle insurance policy provides coverage for a variety of situations. Following are the covers offered

Third-party cover which protects the vehicle owner against losses arising out of death, bodily injury or property damage caused to the third party by use of the insured vehicle.

Own damage coverage for loss or damage to the insured vehicle due to

  • Riot, strike
  • Earthquake
  • Landslide/rockslide
  • Terrorist activity
  • Malicious act
  • Accident (external means)
  • Inundation cyclone, hailstorm, frost
  • Burglary, housebreaking, theft
  • Flood, typhoon, hurricane, storm, tempest
  • Fire explosion, self-ignition or lightning
  • The policy also provides additional towing cover.

Reliance General Travel Insurance Plans

For a trilled and pleasant travelling experience, it’s important to secure the trip with an adequate travel insurance cover. Reliance General Insurance offers various travel insurance plans to suit every traveller’s need. Following are the plans offered by the company.

1. Reliance Overseas Travel Insurance Plan

Overseas travel plan offered by Reliance General Insurance is a customisable and comprehensive plan that provides medical and non-medical covers during the overseas trip irrespective of the trip purpose.

Features of Reliance Overseas Travel Insurance Plan

  • Plan can be customised based on the country of travel and trip purpose
  • No medicals needed
  • Major travel destinations are covered for a variety of situations
  • Quick and instant policy issuance without any hassles
  • Global cover with cashless hospitalisation facility
  • Nominal paperwork
  • Eligibility Criteria for Reliance Overseas Travel Insurance Plan

    Entry age 

    3 months to 60 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    USD 50,000 to USD 500,000

2. Reliance Schengen Travel Insurance Plan

Travel insurance is a compulsory requirement for anyone travelling to Schengen countries for a maximum of 90 days. Reliance Schengen travel insurance plan provides a wide range of coverage for various situations.

Features of Reliance Schengen Travel Insurance Plan

  • Online and instant policy issuance along with easy claim settlement process
  • Global cashless hospitalisation facility
  • Extension of up to 7 days for delay of common carrier and 30 days for medical evacuation 
  • A single policy that covers 26 Schengen countries at a reasonable price
  • Eligibility Criteria for Reliance Schengen Travel Insurance Plan

    Entry age 

    3 months to 60 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    USD 30,000 to USD 50,000

3. Reliance Student Travel Insurance Plan

Reliance Student Travel Insurance Plan is specially designed for students pursuing their dreams overseas by giving them financial security during the stay.

Features of Reliance Student Travel Insurance

  • Coverage for up to two years duration for studies abroad
  • Cover for loss of baggage and loss of passport
  • Cover for emergency hospitalisation
  • Easy issuance of policy with zero documentation and no medical test
  • Quick and easy claim settlement
  • Eligibility Criteria for Reliance Student Travel Insurance

    Entry age 

    16 years to 35 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    USD 50,000 to USD 500,000

4. Reliance Asia Travel Insurance Plan

Reliance Asia Travel Insurance plan covers all the Asian countries and the plan is ideal for family leisure trips.

Features of Reliance Asia Travel Insurance Plan

  • Easy policy issuance with no paperwork involved
  • Cashless hospitalisation facility applicable worldwide
  • Coverage for pre-existing ailments
  • Eligibility Criteria for Reliance Asia Travel Insurance Plan

    Entry age 

    3 months to 60 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    The maximum sum insured up to USD 30,000

5. Reliance Senior Citizen Travel Insurance Plan

Reliance Senior Citizen Travel Insurance Plan is particularly meant for elderly travellers to have a hassle-free journey. The plan basically ensures medical and non-medical situations are covered to make the family’s trip with elderly members are pleasant and memorable. 

Features of Reliance Senior Citizen Travel Insurance Plan

  • Coverage for pre-existing medical conditions, especially for life-threatening illnesses
  • Global cashless hospitalisation facility
  • Instant and easy issuance of policy with no medical check-ups
  • Quick settlement of claims
  • Eligibility Criteria for Reliance Senior Citizen Travel Insurance Plan

    Entry age 

    61 years to 80 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    USD 50,000 to USD 500,000

6. Reliance Annual Multi-Trip Insurance Plan

Reliance Annual Multi-trip Insurance Plan is meant for a travel enthusiast who travels overseas frequently in a year.

Features of Reliance Annual Multi-Trip Insurance Plan

  • No paperwork and medical check-ups required
  • The plan is valid for up to 365 days
  • Cashless hospitalisation facility provided worldwide
  • Coverage for hijack distress, home content and home burglary losses when you are away from home
  • Eligibility Criteria for Reliance Annual Multi-Trip Insurance Plan

    Entry age 

    3 months to 60 years

    Pre-entrance medical check-ups 

    Not required 

    Sum insured 

    Maximum up to USD 500,000

Reliance General Home Insurance Plans

There are two types of home insurance coverage offered by Reliance General Insurance Company to protect the home and its contents from various perils.

1. Reliance General Home Content Insurance Plan

Home content insurance offered by Reliance General Insurance provides the necessary coverage to protect the personal property and content that includes jewellery, furniture and electronic goods are protected against risks such as fire, burglary, theft, earthquake, flood, machinery breakdown and personal accident etc. 

2. Reliance General Home Structure Insurance Plan

Home structure insurance is also offered by Reliance General Insurance which secures the home from various perils mentioned below:

  • Fire, lightening
  • Storm, hurricane
  • Flood and inundation
  • Earthquake (fire and shock)
  • Explosion/implosion
  • Aircraft damage
  • Cyclone, typhoon, tempest and tornado
  • Riot, strike, malicious damage
  • Landslide, rockslide
  • Overflowing of water tanks, apparatus and pipes
  • Missile testing operations
  • Bush fire 
  • Leakage from automatic sprinkler installations

Reliance General Office Insurance Plans

Reliance General Insurance offers office package insurance policy to provide financial protection to your office premises from various perils such as dire, lightening, flood, riot/strike, dishonesty of employees and personal accident etc.

Features of Office Insurance

  • Protection from 12 set of perils
  • Coverage for contents and office equipment
  • Coverage for accidental breakage of hoardings, fixed glass or neon signs

Let’s now learn about corporate insurance plans

Reliance General Corporate Plans

1. Reliance General Fire Insurance Plan

Standard fire and special perils policy offered by Reliance General Insurance Company is carefully designed to meet the insurance requirements of corporates to help them protect their business from fire and related perils. The policy comes in many variants to suit the different requirements. Following are the features of fire insurance:

Features of Reliance General Fire Insurance Plan

  • Comprehensive coverage to the property 
  • Add-ons to enhance the coverage and customise the policy
  • Flexibility to choose from three different variants – floater policy, declaration policy and floater declaration policy
  • Discounts for favourable claim experience
  • Discounts for risk improvement measures

2. Reliance General Engineering Insurance Plan

Reliance General Insurance Company offers various types of engineering insurance policies for corporates to cover varying risks associated with working of any machinery, equipment or plant. Following are the various plans offered by the company:

  • Contractors all-risk policy
  • Contractor’s plant and machinery policy
  • Machinery Loss of profit policy
  • Boiler and pressure plant policy
  • Electronic equipment policy
  • Machinery insurance 
  • Erection all risks storage cum erection policy

3. Reliance General Marine Insurance Plan

Reliance General Insurance offers a comprehensive marine insurance policy that is designed to cover all losses or damage to goods being shipped. 

Features of Reliance General Marine Insurance Plan

  • Coverage for loss or damage to cargo in transit
  • Flexibility to choose from three variants – specific policy, open policy and open cover
  • The network of surveyors all over the country
  • Innovative and customised coverage based on the requirement
  • Coverage extensions for incidental storage, multi-transit, riot and strike perils etc
  • Worldwide claim survey and settlement assistance

4. Reliance General Liability Insurance Plan

Reliance General Insurance offers various types of liability insurance for corporates to help them protect their business assets from various statutory obligations and liability exposures. Following are the plans offered by the company:

  • Directors and officers liability insurance
  • Professional indemnity insurance
  • Product liability insurance
  • Public liability insurance

5. Reliance General Package Insurance Plan

Package insurance plans offered by Reliance General Insurance offers complete protection by catering to all the insurance requirement for office. The plans offered are:

  • Office package policy
  • Commercial care policy
  • Industry care policy

Let’s now learn about insurance plans offered for SMEs (Small and Medium Enterprises)

Reliance General SMEs (Small and Medium Enterprises) Insurance Plans

  1. Reliance General Burglary & Housebreaking Plan

    Reliance General Insurance offers burglary and housebreaking insurance cover specifically designed for SMEs to protect their business from perils like burglary and housebreaking. The plan keeps the property and its content safe by providing adequate coverage.

  2. Reliance General Fire Insurance Plan

    Fire insurance plan offered by Reliance General Insurance for SMEs provides cover for industrial and manufacturing risks and storage risks with various policy options and features that are customisable as per the needs of enterprises.

  3. Reliance General Package Insurance Plan

    Package insurance offered for SMEs by Reliance General Insurance takes care of their complete insurance need and provide adequate protection.

  4. Reliance General Marine Insurance Plan

    Marine insurance plans offered by Reliance General Insurance provide all-risk cover which can be customised based on the needs of an enterprise. The policy is offered with attractive discounts and worldwide coverage.

  5. Reliance General Group Mediclaim Insurance Plan

    Reliance General Insurance offers group health insurance policy to help the enterprises to take care of their employee’s healthcare needs. The plan comes with various attractive features and benefits at a reasonable cost.

How to buy Reliance General Insurance policies?

You can buy Reliance General Insurance plans online or offline. The offline plans are sold either by the insurance advisors or directly from the company. All you need to do is visit the branch yourself and then purchase the same after consulting with the insurance agents or the sales managers of the company. 

However, there is an online mode of buying Reliance General Insurance plans as well and that is through the company’s website. The company allows you to buy its policies online in a simple manner. 

The easiest way would be to buy the best health or motor insurance plan from Turtlemint. Turtlemint is an online platform wherein you would find a wide variety of motor and health insurance options to choose from. You can compare and choose the plan as per your coverage needs and affordability. The process of buying Reliance General Health Insurance or Reliance General Motor Insurance policies online through Turtlemint is as follows –

  • Visit https://www.turtlemint.com/
  • Then you need to choose health or car or bike, depending on your requirement
  • To buy a health plan, you need to
    • Enter in your details which would include the following 
      • Gender
      • Age
      • Age of the members whom you want to cover
      • Whether you have any pre-existing illnesses to declare
      • The annual income level of the family for being recommended an ideal sum insured
      • Area PIN Code so that you can check the networked hospitals
    • Once the details are entered, you will be presented with a list of some of the best health insurance plans available in the market 
    • You can compare and select the best health insurance plan
    • After choosing the plan you would have to fill up an online application form
    • The premiums would also have to be paid online 
    • Once the premiums are paid and the form is submitted, you would be able to buy the plan easily
  • To buy a car or bike insurance plan, you need to
    • Enter the vehicle number or continue without mentioning the car number
    • The details that you need to enter are:
      • Make & model
      • Manufacturing Year
      • Fuel Type
      • Variant
      • Expiry Date
      • Previous policy type
      • Made any claims in the previous year
      • NCB on previous policy
      • Previous policy insurer
      • Your contact details
    • Once the details are entered, you will be presented with a list of some of the best motor insurance plans available in the market 
    • You can compare and select the best car or bike insurance plan
    • After choosing the plan you would have to fill up an online application form
    • The premiums would also have to be paid online 
    • Once the premiums are paid and the form is submitted, you would be able to buy the plan easily

The renewal process of Reliance General Insurance Plans

Renewing Reliance General Insurance plans is also an easy affair. You can renew the policy online through the company’s website using the following steps –

  1. Visit the company’s home page and renew the same online
  2. You will be redirected to a new page wherein you can provide your policy details. You can, then, pay the renewal premium and the policy would be renewed

Renewal of Reliance General Health Insurance or Reliance General Motor Insurance Policies can also be done online through Turtlemint. If you have bought the policy through Turtlemint you are an existing customer. You would have the login details with which you can log into your Turtlemint account. After you are logged in, choose the health or car or bike insurance plan which you would want to renew, click on ‘Renew’ and you would be able to check the policy details. If you want to renew without any changes, pay the renewal premium and the policy would be renewed.

Claim Process for Reliance General Insurance Plans

The claim process for Reliance General Insurance plans is hassle-free, quick and simple. Process of claim varies for each category of product. Let’s take a look at the claim process for main categories like motor and health insurance plans.

1. Motor Insurance Claims

Claims of car or two-wheeler insurance plans are settled instantly and quickly. Following are the process to follow:

  • On the occurrence of a claim event, report the incident and register the claim with Reliance General Insurance Company
  • In case of availing the cashless facility, take the vehicle to the nearest network garage for repair
  • A surveyor will be appointed by the company. Submit all the necessary documents to the surveyor 
  • Company will confirm the liability based on surveyor’s report
  • Based on the report, bills are directly settled with the network garage.
  • In case the cashless facility is not opted for, submit the bills (for which payment has been made out of pocket) to the company and get the claim settled
  • Vehicles will be delivered once the bills are settled.

Alternately, there is another way to get the claims of your motor insurance plans settled through Turtlemint. If you are an existing Turtlemint customer, you can simply call the company at 1800 266 0101 and inform it of the claim.

You can also send an email at claims@turtlemint.com to intimate the company of your car insurance claim. Once informed, Turtlemint’s claim department would work on your claims on your behalf. They would follow all the necessary steps and ensure that you get the settlement of your claims at the earliest.

2. Health Insurance Claims

Reliance General Insurance Company’s health insurance claims are settled in two ways with some easy and simple processes.

  • Cashless health insurance claim settlement process
    1. Immediate claim intimation to the insurance company. In case of planned admission to the hospital, place cashless claim request with the insurer in advance. Initiate the claim request within a specified time limit for emergency admission to the network hospitals
    2. The hospital will approach the insurance company with the request and relevant documents through third-party agents 
    3. Once the necessary documents are exchanged, the settlement will be directly made to the hospital
  • Reimbursement health insurance claim process
    1. Intimation of claim to the insurance company with all the necessary details
    2. Undergo treatment at a hospital of your choice that is not included in the list of network hospitals and make a payment
    3. Collect all the documents and original bills from the hospital
    4. Submit all the relevant documents within 15 days of discharge from hospital for reimbursement
    5. After verification of documents, the claim will be approved and settled.

There is another way to get a settlement of your health insurance claims and it is through Turtlemint. If you have bought your health insurance policy through Turtlemint you can inform the company and the company will take the necessary steps to get your claims settled. Turtlemint has a dedicated claims department which helps customers in settlement of their claims. You can contact this department by calling 1800 266 0101 or by sending an email to claims@turtlemint.com. Once the department is informed, the team of experts would coordinate with United India and help you get your claims settled quickly.

Documents Required for Claims in Reliance General Insurance Company

The requirement of documents may vary depending on the nature of the claim. However, here are some of the common documents required in each category of insurance plans.

  1. Motor insurance
    • Duly signed and filled claim form
    • Copy of insurance policy
    • Copy of driving license 
    • Copy of registration book
    • Repair estimate
    • Original tax receipt for verification
    • FIR in case of theft, third party liability claims
    • Repair bills and payment receipts
  2. Health insurance
    • Duly signed and filled the claim form
    • Diagnosis reports (ECG /Scan /X-ray, Lab tests etc)
    • Original medical bills and receipts are given by hospitals, doctors, diagnostic centres and pharmacies
    • treatment papers and doctors’ prescription
    • copy of police FIR for accident cases
    • Hospital admission and discharge certificate
    • PAN copy of insured 
    • copy of patient ID card
    • Health card copy
    • For reimbursement cases, cancelled cheque with all the details (account number, name, IFSC code etc) printed as per CTS2010 format. 

Company Address and Contact Information – Reliance General Insurance Company

Address: Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Win way Building, 11/12, Block no-4, Old no – 67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001

Toll-Free Number: 1800 3009

Paid Number: +91 22 48903009

Email: rgicl.services@relianceada.com


FAQ’s

The premium for Reliance General Insurance plans can be paid online easily using below payment modes:

  • Credit card
  • Debit card
  • Net banking
  • UPI (Unified Payment Interface)
  • Paytm

However, below modes can be used for offline premium payment method

  • Cash/cheque
  • Dropbox

Reliance General Insurance plans can be easily and quickly renewed online. Follow below steps to renewal:

  • Log on to Reliance General Insurance’s website
  • Click on ‘renew’ and choose the policy type
  • Provide policy details
  • Make payment through available payment options. That’s it! The policy will be renewed.

Premiums paid on health insurance plans offered by Reliance General Insurance qualifies for tax deduction under Section 80D of the Income Tax Act, 1961. The benefit can be availed for self as well as for the family’s protection cover. Here are the details of the tax benefits offered:

Description

The maximum premium for self, spouse and dependent children

Maximum premium for parents (dependent/non-dependent

Total deductions available under Section 80D

None above 60 years age

INR. 25,000

INR. 25,000

INR. 50,000

Assesse and family is below 60 years and parents are above 60 years

INR. 25,000

INR. 50,000

INR. 75,000

Assesse and parents are above 60 years of age

INR. 50,000

INR. 50,000

INR. 1,00,000


Insured Declared Value (IDV) is the maximum sum that is payable by the insurance company for claims which report the theft or total loss of the vehicle. It is calculated after factoring in the depreciation component. Depreciation rate depending on the age of the vehicle is mentioned below.

Vehicle age

Percentage of depreciation

Less than 6 months

5%

6 months to 1 year

15%

1 year to 2 years

20%

2 years to 3 years

30%

3 years to 4 years

40%

4 years to 5 years

50%

More than 5 years

Mutually agreed rate


Critical illness plan offered by Reliance General Insurance Company covers both life-threatening illnesses and lifestyle disabling illnesses. Following are the illnesses covered:

Category I – life-threatening illnesses

  • Cancer
  • Multiple sclerosis
  • Aorta graft surgery
  • Major organ transplant
  • Third-degree burns

Category II – Lifestyle disabling illnesses

  • Heart valve replacement or repair
  • Coma of specified severity
  • Total blindness
  • Coma quadriplegia 
  • End-stage renal disease requiring regular dialysis

Co-payment is a cost-sharing method wherein the insured will bear a specified percentage of claim cost and the remaining will be settled by the insurance company.


NCB retention cover is the add-on cover offered under Reliance motor insurance plans which retains the earned no claim bonus benefits. Basically, no claim bonus earned for each claim-free year can drop down to 0% when one single claim is made in the policy year. Having this add-on retains the benefit even after the claims are made.

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