TATA AIG is a leading general insurance company which is a joint venture between TATA Group of companies and the American International Group (AIG). The company was established in the year 2000 and it offers a range of general insurance products. The company offers both retail and commercial general insurance plans. Whether it is health insurance, motor insurance, fire insurance, etc. the company has all the solutions.

Car insurance policies are mandatory for your car as specified under the Motor Vehicles Act, 1988. These policies protect the interest of individuals if they suffer from any loss due to your car. TATA AIG also offers car insurance policies to its customers. Let’s understand the facets of TATA AIG’s car insurance policies –

Features and benefits of TATA AIG car insurance policies:

  • TATA AIG offers multiple types of car insurance policies. You can opt for one year or long term coverage as per your needs.
  • Both comprehensive as well as liability only coverage is offered by the company
  • A range of add-ons are available with car insurance plans for customising your coverage
  • The company offers round-the-clock claim assistance service

Types of car insurance policies:

There are two types of car insurance plans which are available in the market –

  1. Third-party liability only policy – this policy covers any financial liability faced if you physically harm any individual or if you damage any individual’s property.
  2. Comprehensive package policy – this policy has dual coverage benefits. It covers the third party financial liability as well as the damages suffered by the car itself.

Car insurance policies offered by TATA AIG:

TATA AIG offers the following types of car insurance policies –

Type of policy

Meaning

Auto Secure – Private Car Policy

This is a comprehensive policy which offers a wider scope of coverage. The policy is issued for one year

3 Years Auto Secure – Private Car Policy

This is a comprehensive policy which is available for a period of 3 years. This policy is for cars which are bought on or after 1st September 2018

3 Years Standalone Third Party Long Term Auto Secure – Private Car Package Policy

This is an independent third party liability policy which is issued for 3 continuous years. The policy is mandatory for cars bought on or after 1st September 2018

Bundled Auto Secure – Private Car Policy

Since a long term coverage is mandatory for cars bought on or after 1st September 2018, this policy offers a long term third party liability cover for 3 years and an annually renewable own damage cover.

Coverage and exclusions under TATA AIG car insurance policies

Coverage under TATA AIG’s car insurance policy depends on the type of policy bought. Coverage under the two main types of car insurance policies is as follows –

  • Coverage under third party liability-only policies
    • Financial liability incurred when your car damages property belonging to another individual
    • Financial liability incurred when your car kills another individual
    • Financial liability incurred when your car injures or wounds another individual
    • Accidental death or permanent disability suffered by the owner/driver of the car
  • Coverage under comprehensive package policies:
    • Financial liability incurred when your car damages property belonging to another individual
    • Financial liability incurred when your car kills another individual
    • Financial liability incurred when your car injures or wounds another individual
    • Accidental death or permanent disability suffered by the owner/driver of the car
    • Damages suffered by the car due to natural disasters for instance floods, earthquakes, typhoons, landslides, etc.
    • Damages suffered by the car due to man-made disasters like fire, theft, implosion or explosion, riots, terrorist activities, etc.
    • Damages suffered by the car when it is being transported

  • Exclusions under TATA AIG car insurance policies:

    Both comprehensive and third party policies have the following exclusions in which the subsequent claims are not paid-

    • Accidents suffered if you were driving without a valid driving license
    • Accidents suffered if you were driving under the influence of alcohol and/or drugs
    • Accidents suffered outside the territorial boundaries of India
    • Accidents suffered due to deliberate acts
    • Accidents suffered when the car is being used against its usage limitations
    • Mechanical or electrical breakdown of the car
    • Claims due to a contractual liability
    • Consequential losses

Add-ons available under TATA AIG’s car insurance policies

Comprehensive car insurance policies offered by TATA AIG offer 13 additional coverage options which are called add-ons. You can choose any number of add-ons with your comprehensive policy by paying an additional premium.

The available add-ons include the following –

Name of the add-on

Coverage benefit

Depreciation reimbursement

Under this add-on, the depreciation* deducted from the cost of the parts repaired or replaced is reimbursed by the insurance company. Thus, through this add-on, no depreciation is deducted from the claim and a high claim amount is paid

Return to invoice

In the case of a total loss of the car or theft, the Insured Declared Value (IDV) of the policy is paid as a claim. This value is lower than the actual cost of the car. If the add-on is selected, the invoice value of the car is paid in case of total loss or theft.

Daily allowance

Under this add-on, a daily cash benefit is paid for your commute if the vehicle is in repairs for more than three days

Emergency transport and hotel expenses

If, after an accident, the vehicle cannot be used, the add-on covers the costs incurred in arranging for transportation back to your home. If you are far from home, the cost of hotel accommodation is also covered if you need to stay at a hotel overnight

Roadside assistance

If your vehicle meets with an accident or breaks down in the middle of the road, this add-on provides you with 24*7 assistance in the form of a flat tyre, jump-starting of car’s battery, spare key, refuelling, etc.

Courtesy/hire car

If the vehicle has suffered an accident for which it is under repairs or in case of total loss or theft, the add-on provides a replacement car for your conveyance needs

No Claim Bonus (NCB) Protection Cover

NCB is earned if you don’t make a claim in the policy. This bonus increases after every claim-free year and gives you a premium discount. A claim, however, nullifies the accumulated NCB. This add-on protects the accumulated NCB even after a claim

Repair of Glass, Fibre, Plastic and Rubber Parts

If, in case of damage suffered by the car, repairs are required only for the glass, fibre, plastic or rubber parts, the add-on protects the accumulated NCB

Key replacement cover

The add-on covers the cost of replacement keys if your vehicle’s keys are stolen or lost

Loss of personal belongings

If you or your family’s personal belongings are lost while they were in the car, the add-on would cover the cost of such loss if it is more than INR 250

Consumables expenses

The cost of consumables used in the repairs of the car is covered under this add-on. Consumables include lubricants, oil, screw, nuts and bolts, etc.

Tyre secure

Under this add-on, the damages suffered by the tyre are covered if there is no other loss suffered by the car

Engine secure

If the engine and its internal parts are damaged due to water seepage, the add-on covers the cost of repairs

*Depreciation on the parts of the car depends on the type of part.

The rates of depreciation applicable in different parts of the car include the following –

Types of parts of the car

Rate of depreciation applicable

Rubber, plastic or nylon parts

50%

Fibreglass parts

30%

Tyres and tubes

50%

Metal parts

As per the depreciation of the Insured Declared Value of the car

How to buy TATA AIG car insurance plan?

Buying a car insurance policy from TATA AIG is quite easy. You can buy it in any of the following ways –

  1. Offline – under the offline mode of buying a car insurance policy, you have the following options:
    1. You can visit the nearest branch of the insurance company and buy a policy from the company’s offices
    2. You can arrange an appointment with an agent of the company and buy a car insurance policy from him/her.
  2. Online – buying online means buying through your Smartphone or your computer. Nowadays the online mode offers you an easy solution for buying car insurance policies. You can buy the policy online from TATA AIG’s official website or from Turtlemint.

    Let’s understand the processes:

    1. Buying from TATA AIG’s website –
      1. Visit the company’s home page at https://www.tataaig.com/
      2. Choose ‘Buy’ and then choose ‘Car’
      3. Mention whether you want a cover for a new vehicle or an existing one and provide the vehicles registration number
      4. Then you have to provide your mobile number, email ID and authorise the company’s executive to call you and help you buy the plan
      5. Click ‘Get quote’ to find the premium payable
      6. Provide the details of your car, claim history, existing policy details (if any) and you can check the IDV offered and the corresponding premium
      7. You can choose add-ons if you require and the premium would be adjusted accordingly
      8. You can then enter your details, pay the premium and the policy would be issued
    2. Buying from Turtlemint –

      Turtlemint offers you an easy platform to help you buy a car insurance policy. The process is as follows –

      1. Visit Turtlemint’s website at https://www.turtlemint.com/
      2. Choose ‘Car’ and provide your car’s registration number
      3. You would also have to provide other details of your car like its type, model, fuel variant, claim history, existing policy details (if any), etc.
      4. You can provide your contact details if you need help in buying the policy or you can skip and cheque your car insurance quotes
      5. Turtlemint shows car insurance policies of different insurance companies along with TATA AIG. You can compare and choose the best plan as per your needs
      6. You can also opt for add-ons and make your policy comprehensive
      7. Thereafter you have to enter in your personal details which would be mentioned in the policy document
      8. Pay the premium online and the policy would be issued

How to renew TATA AIG car insurance plans?

Renewal of TATA AIG’s car insurance plans can also be done offline or online just like buying the policy. You can choose to renew from TATA AIG’s website or from Turtlemint.

To renew from TATA AIG’s website, the following steps would be needed –

  1. Visit TATA AIG’s website https://www.tataaig.com/ and choose the tab ‘Renew’.
  2. Under ‘Renew’ choose ‘Car’
  3. Provide your mobile number and the existing TATA AIG’s policy number.
  4. You would be shown your existing policy details.
  5. If you need you can make changes in your existing policy like adding or deducting add-ons.
  6. The renewal Insured Declared Value and its premium will be shown.
  7. Pay the renewal premium online and the policy would be renewed.

If you want to renew an existing policy which has been bought from another insurance company, you would have to choose ‘Buy’ rather than ‘Renew’ and follow the above-mentioned process for buying a car insurance policy from TATA AIG.

To renew from Turtlemint, the process is similar to buying the policy. It is as follows –

  1. Visit https://www.turtlemint.com/ and choose ‘Car’
  2. Provide your car registration number to proceed.
  3. Enter the car’s make and model, registration year, existing policy details, claim details and other required details.
  4. Provide your contact information.
  5. You can then see the different car insurance quotes offered by different car insurance companies.
  6. Compare the quotes and select the best car insurance policy for your car.
  7. Pay the premium online and the policy would be issued in an instant.

Documents required to buy/renew TATA AIG car insurance plan:

To buy TATA AIG’s car insurance policy you would need to submit a copy of the following documents –

  1. The RC book of your car
  2. PUC certificate of the car
  3. Driving license
  4. Age proof
  5. Address proof
  6. Identity proof
  7. Photographs of the damage

How to make a claim under TATA AIG’s car insurance policy?

Claims under TATA AIG’s car insurance plans occur in the following instances –

  1. Third-party claim:
    If you hurt a third party or damage third party property
    1. Inform the insurance company immediately after a claim occurs
    2. File a police FIR which is a must
    3. The claim would be taken to the motor accidents tribunal where the liability would be determined
    4. Once the tribunal orders the liability to be paid, the insurance company would pay the liability and settle your claim
  2. Own Damage Car Claim:
    If your car is damaged and needs repairs:
    1. Inform the insurance company immediately after a claim occurs
    2. The company would tell you about the nearest garage which is tied up with it. You would have to take your vehicle to the specified garage for repairs. You can also choose any other tied up garage for cashless claims. If, however, you choose a non-networked garage, claims would be settled on a reimbursement basis
    3. At the preferred garage, the insurer’s surveyor would survey the damage and assess the repair cost
    4. The surveyor would prepare a claim report and file it with the insurance company
    5. The company would assess the claim report and approve the claim
    6. Once the claim is approved, repairs would start
    7. After the repairs are done the bill is settled by the insurance company.
    8. You have to pay your share of the claim and take the delivery of the vehicle
  3. Stolen Car:
    If your car is stolen:
    1. Inform the insurance company immediately after a claim occurs
    2. File a police FIR which is necessary for theft claims
    3. The police would try and locate the car. If they cannot do so, they would issue a non-traceable certificate for your car
    4. This certificate should be submitted to the insurance company along with other relevant documents
    5. The insurance company would then pay the Insured Declared Value of the car as a claim

Rather than following the above-mentioned steps, you can get your car insurance claims easily settled through Turtlemint’s help. For getting the claims settled through Turtlemint you simply have to inform Turtlemint through a phone call or an email. Calls can be made at Turtlemint’s toll-free number 1800 266 0101 and emails can be sent at claims@turtlemint.com. Once Turtlemint’s claim handling team is informed, they would coordinate your claim with the insurance company and help you in getting a quick settlement.

Documents required for car insurance claims

For making a valid claim on your car insurance policy, the following documents would have to be submitted to the insurer –

  1. Claim form
  2. Copy of the RC Book of the car
  3. Copy of your driver’s license
  4. Copy of the car’s PUC certificate
  5. Your KYC documents like your age proof and address proof
  6. Policy bond in original

The claim would be settled only after the insurance company verifies your documents and finds them authentic.


FAQ’s

IDV means the Insured Declared Value. It represents the market value of the car after deducting depreciation based on the car’s age. As per the depreciation rates prescribed by the Insurance Regulatory and Development Authority of India, IDV of the car is as follows –

Age of the car

IDV

Up to 6 months

95% of the market value

More than 6 months but less than 1 year

85% of the market value

More than a year but less than 2 years

80% of the market value

More than 2 years but less than 3 years

70% of the market value

More than 3 years but less than 4 years

60% of the market value

More than 4 years but less than 5 years

50% of the market value


No, the benefit of zero depreciation add-on is available only for a maximum of two claims. If you make a third claim, depreciation would be deducted from the parts of the car even if you have the depreciation reimbursement add-on.


No, long term plans are mandatory only for cars which have been bought on or after 1st September 2018.


You need to pay a part of the claim because of the compulsory deductible. Every car insurance policy has a component of compulsory deductible which represents the part of the claim which is payable by you. Thus, in case of a claim, the compulsory deductible portion would be paid from your pockets.


Yes, a range of discounts is available under car insurance policies. These include the following –

    • Discount for installing safety devices in the car
    • Discount for being a member of a recognized automobile association
    • Discount for opting for a voluntary deductible limit
    • Discount for modifying the car for a disabled
    • Discount for no claims made in the last policy year/years (No Claim Bonus discount)