Overview of Royal Sundaram car insurance

Royal Sundaram general insurance co. ltd is the first private company which has been given license by the Insurance Regulatory and Development Authority of India and has been providing inventive insurance schemes for safeguarding the interest of the clients. Offering a wide range specialized of products for health, motor, home, travel, personal accident, marine fire, engineering, business and liability, etc, Royal Sundaram has special products for small and medium enterprises and for its rural customers as well. It is one of the pioneering insurance companies.

Dedicated to providing the best services and products, Royal Sundaram offers innovative car insurance policy in compliance with the Motor Vehicle Act and protect the vehicle along with saving money of its policyholders.

Benefits of Royal Sundaram Car Insurance Plan

Royal Sundaram Car Insurance comes with a lot of benefits some of which are listed below:

  1. Royal Sundaram car insurance provides coverage and protects the policyholder against financial losses caused to the owner’s vehicle or to the owner. This is one of the most prominent benefits of Royal Sundaram car insurance
  2. Royal Sundaram car insurance provides unlimited benefits when the insured car damages the third party or results in the death or injury. Royal Sundaram car insurance provides a coverage of Rs 7.5 lakh for the damage of third-party’s society
  3. Royal Sundaram car insurance provides coverage for oneself, driver, and the co-passengers of occupants present in the car, in case of an accident
  4. Royal Sundaram car insurance provides a discount of 5% on own damage premiums and Rs 200 maximum discount to members of Automobile Association
  5. It has a highly dedicated helpline number for 24*7 claim assistance

Features of Royal Sundaram Car Insurance Policy

To know how beneficial Royal Sundaram car insurance is, it is important to know the features of the policy

  1. Royal Sundaram car insurance provides insurance quotes within minutes of filling the request form on the website
  2. It also provides seamless issuance of insurance policy within 24 hours when applied through its website
  3. Royal Sundaram Car Insurance provides cashless services at its network garages round the clock in case of emergencies. In case the vehicle cannot be repaired on the spot, it provides the towing facility to the nearest garage. Royal Sundaram car insurance has more than 4600 listed garages in its network which provide assistance in case of a sudden breakdown or flat tyre, etc.
  4. Royal Sundaram car insurance allows voluntary deductions and allows 35% discount on the own damage premium
  1. Third-Party Coverage:
    Royal Sundaram Car Insurance provides third party liability cover under which it assists the policyholder with legal protection for damage to the property of the third party, protecting the policyholder against legal liabilities arising out
  1. Personal Accident cover:
    Royal Sundaram car insurance provides compulsory personal accident cover for driver/ owner while driving or travelling and even mounting and dismounting of the insured vehicle
  1. Incurred Claim ratio:
    The incurred claim ratio is the ratio of the net claims settled by Royal Sundaram against the net premiums received. Royal Sundaram car insurance. The incurred claim ratio of Royal Sundaram car insurance is 84.99% as of November 2019
  1. No Claim Bonus:
    No Claim Bonus is the bonus received on making zero claims during a policy year and Royal Sundaram car insurance provides no claim bonus on the renewal of the insurance policy upon maintaining a claim-free track record. Royal Sundaram car insurance allows the transfer of No Claim Bonus from any other company to Royal Sundaram car insurance and upon renewal of the existing policy. One can also transfer the no claim bonus from an old car to a new car within the Royal Sundaram car insurance.

    Claim Free YearsNCB Rate
    No Claim for 1 year20%
    No Claim for 2 years25%
    No Claim for 3 years35%
    No Claim for 4 years45%
    No Claim for 5 years50%

Types of insurance plans in Royal Sundaram car insurance

  1. Royal Sundaram Car Shield Policy:

Royal Sundaram car insurance Car Shield policy provides a comprehensive coverage policy under which coverage for own damage and third party liability is provided.

  1. Own damage cover:
    This is the coverage provided which protects the policyholder from the loss suffered due to accident, earthquake, fire, floods, storm, riots, strikes, malicious activities, burglary, theft, etc. This plan does not cover normal wear and tear, consequential loss or depreciation, damage due to electrical or mechanical breakdown is also not covered under this plan
  2. Third-party liability:
    This plan protects the policyholder against liabilities arising out of the third party property damage or loss due to bodily injury or death of the third party
  3. Personal Accident cover:
    Under this plan, personal accident cover of up to Rs 15 lakh is provided to the driver/ owner. In case of the following cases arising within 6 months of the accident date, the driver/owner will receive percentage compensation of the sum assured when

    1. 100% of the capital sum insured will be provided to the nominee or family, if the driver/owner dies
    2. 100% of the capital sum insured will be provided to the nominee or family, if the driver/owner loses two limbs or both eyes or one limb and one eye
    3. 50% of the capital sum insured will be provided to the nominee or family, if the driver/owner loses one limb or one sight
    4. 100% of the capital sum insured will be provided to the nominee or family, if the driver/owner’s permanent or total disability.

  2. Royal Sundaram Commercial Vehicle Insurance Plan

Royal Sundaram Car insurance also provides plans for insurance of commercial vehicles for 7 seat passenger vehicle. This policy includes

  1. Personal accident cover for the owner
  2. Optional cover of up to Rs 2 lakh for the paid driver and cleaner, per person
  3. Third-party liability cover of up to Rs 7.5 lakh
  4. Unlimited liability covers for death or injury of the third party
  5. Third-party liability cover for vehicles carrying goods and of age up to 15 years
  6. Third-party liability cover for vehicles which can seat 18 passengers

Coverage under Royal Sundaram Car Insurance Plans

The Royal Sundaram car insurance protects the policyholder by covering the:

  1. Damage or Loss to own vehicle:
    This includes factors like accidental damage, damage due to explosion, fire, strike, riots, theft, burglary, earthquake, landslide, flood, storm, terrorist activities, etc.
  2. Liability towards the third party:
    he third party, bodily injury or death of the third party, legal expenses and costs
  3. Personal accident cover:
    Under this, personal accident cover is provided to the driver/owner of Rs 15 lakh. It also protects the cod-driver

Additional covers under Royal Sundaram Car insurance Plan

Royal Sundaram Car insurance also provides additional cover under its car shield policy which enhances the experience of the insurance policy at the addition of minimum premium

  1. It provides additional cover for the paid driver or the unnamed passengers for a maximum of Rs 2 lakhs per person
  2. Cover for the legal liability of any other employee, travelling in the vehicle other than the paid driver and co-passengers
  3. Cover for the legal liability of the employed paid driver
  4. Cover for the electrical and non-electrical accessories fitted in the insured vehicle
  5. Cover for the CNG kit, bio-fuel systems installed in the vehicle and endorsed in the registration copy (RC)

Add on features of Royal Sundaram Car insurance

Royal Sundaram Car insurance’s car shield policy comes with 11 unique add-on features which enhance the policy coverage. The add-on coverages are

  1. Depreciation waiver cover:
    This add-on cover helps in waiver of the depreciation arising due to general wear and tear of the vehicle. This add-on cover protects the metal and plastic parts of the vehicle and gives you access to full claim without any deductions for the depreciated value
  2. Windshield glass cover:
    This add-on cover protects your money in replacing or repairing the windscreen of your vehicle without affecting your No Claim Bonus
  3. Voluntary Deductible cover:
    This cover protects your interests by allowing you to volunteer for bearing a certain amount of claim and any excess amount will be paid by Royal Sundaram Car insurance. This voluntary deduction gives you a discount on the premium ranging between 15% to 35% on the own damage to vehicle cover upon renewal
  4. Full Invoice Price Insurance Cover:
    This add-on cover helps you to recover the full value of the sum insured or the invoice price of the vehicle
  5. Loss of Baggage:
    This add-on cover provides reimbursement of the loss of the baggage inside the vehicle. This cover helps you by not affecting the no-claim bonus if the claim is made under this add-on cover instead of own vehicle damage cover
  6. Daily Cash:
    This cover gives you conveyance cash benefit when your car is under repair for more than 24 hours
  7. No Claim Bonus Protector:
    This add-on cover which helps the policyholder for making zero claims during a policy year and acts as a reward. One can claim discount ranging between 20% – 50% based on the claim history
  8. Key replacement:
    This cover helps in covering the cost of replacing the lost, stolen, damaged or misplaced car keys
  9. Tyre cover:
    This cover saves your pocket by protecting the expenses of damage to the tyres and tubes of the car. Normally, tyre and tubes damage is not covered in the policy if the damage is not caused due to accident
  10. Lifetime Road Tax Clause:
    This add-on cover includes protection on a sizeable amount of road tax which will be paid in case of a total loss of vehicle or theft. The unexpired amount of the road tax will be paid along with the amount of loss of the vehicle
  11. Engine protection:
    This add-on cover protects the engine of the insured vehicle in case of travelling to places with waterlogging, or during monsoon. This protects the policyholder from damage to the engine parts, gearbox, steering pump, etc.

Discounts offered in Royal Sundaram Car Insurance Plans:

Royal Sundaram car Insurance gives various discounts on the basic cover some of which are:

  1. 5% or a maximum of Rs 200 discount to members of Automobile Association of India
  2. Rs 100 discount on reduction in the liability of third party property damage
  3. 35% discount on own damage premium or maximum of Rs 2500 for opting for voluntary deduction of Rs 15000
  4. A discount on premium is given for Vintage Cars
  5. There is a discount given for modified vehicles especially for the handicapped or the blind as well as mentally challenged people
  6. Anti-theft device installed in the car

How to buy/apply for Royal Sundaram car insurance?

Buying Royal Sundaram car insuranceis easy and seamless. All you have to do is follow the following steps

  1. To buy the policy online
    From the official website of Royal Sundaram General Insurance Company Limited

    1. Visit the official website and go to the car insurance tab
    2. You will be directed to a new page asking you about the manufacturing year, mobile number, email address and your name. You can select the type of cover you need a comprehensive or third party and click on ‘Get quote’
    3. After accessing the premium amount, you can buy the insurance premium by simply following the path and filling in the required details like vehicle registration, the model of the vehicle, etc.
    4. Royal Sundaram car insurance requires very minimum documents
    5. Make a payment online and the policy will be emailed to the email address provided
  1. To buy Royal Sundaram car insurance offline
    For buying Royal Sundaram car insurance offline, you can either walk into any nearest Royal Sundaram General Insurance branchor contact the Royal Sundaram car insurance sales executive who will take care of everything.
  1. Buying Royal Sundaram car insurance online from Turtlemint
    Turtlemint offers numerous insurance plan options to choose from along with added services like suggestions on the basis of information provided and all-round assistance in an insurance claim

    1. To buy it from Turtlemint, log in to https://www.turtlemint.com/car-insurance
    2. You will be needed to enter either your registration number or registration location
    3. After this information, you will be asked details about vehicle model, car variant, fuel type, details about any existing policy, personal details like mobile number, email address, etc.
    4. Turtlemint will then open to a page where various insurance plans based on your entered details will be displayed
    5. You can compare the various options available and their premiums and buy the policy from Turtlemint.

How to renew your Royal Sundaram Car Insurance Policy?

Renewing Royal Sundaram is very easy as the official website as an instant renewal option which does not require too much documentation. In just three steps one can renew their car insurance policy

  1. Enter policy number and an expiry date after clicking on ‘Instant renewal’
  2. Check the policy details and the premium
  3. Make the payment through debit/credit card, internet banking or any suitable medium and you’re done

To renew your Royal Sundaram Car Insurance Plan through Turtlemint, you must

  1. Login to https://www.turtlemint.com/car-insurance
  2. Enter the vehicle registration number and enter
  3. Turtlemint will ask you details like vehicle type, claims made in the previous policy year, previous policy insurer, whether the previous policy was taken from Turtlemint, your personal details
  4. The details of your insured vehicle will be displayed
  5. Check the details and the premium and make an online payment to buy the policy

The claim Process of Royal Sundaram Car Insurance policy

Before claiming the insurance, it is important to understand the proper procedure of registering the claim.

  1. You need to contact Royal Sundaram General Insurance Company Limited immediately and intimate them about the incident
  2. You need to provide them with the following details:
    1. Details of the loss for which wish to claim your Royal Sundaram Car Insurance policy like:
      1. Accident
      2. Theft
      3. Third-party Liability
    2. Policy details and
    3. Your registered contact details

Note: Remember not to try to repair or dismantle the vehicle of the damage yourself

There are two possible ways to claim your Royal Sundaram Car Insurance Policy:

  1. Cashless Claim:
  2. Reimbursement Claim
  1. Process for Cashless Claim for Royal Sundaram Car Insurance Policy:

Cashless Claim for Royal Sundaram Car Insurance Policy can only be done at authorized garages which have a tie-up for cashless claim with Royal Sundaram General Insurance Company Limited. Here are the steps that need to be followed:

  1. You need to contact the insurer and register the claim, as mentioned above
  2. An authorized surveyor will be appointed to survey the damage after the intimation of the claim and submitting the details of the estimated cost of repair
  3. You need to submit a duly signed claim form along with your KYC documents like Aadhar Card, Driving License, PAN number, etc.
  4. In the case of a company-owned vehicle, a copy should be signed by the authorized signatory along with company seal should be submitted
  5. You need to submit the registration certificate along with a photocopy of the same and copy of the driving license
  6. For a Third-Party Claim, you need to submit a copy of the FIR
  7. In case the claim is more than Rs 1 lakh, then submit a copy of PAN card and passport size photographs
  8. Based on the claim, Royal Sundaram General Insurance Company Limited can ask for additional documents
  9. Then you need to take your car to an authorized garage and cashless claim would be settled directly with the garage.
  1. Process for Reimbursement Claim for Royal Sundaram Car Insurance Policy:

If you wish to repair your vehicle in a non-authorized garage, then you need to pay for the expenses upfront and then claim the same. However, you need to get follow these steps BEFORE the repair

  1. You need to contact the insurer and register the claim, as mentioned above
  2. An authorized surveyor will be appointed to survey the damage after the intimation of the claim and submitting the details of the estimated cost of repair
  3. Once the survey is done, you can take your car to a non-authorized garage
  4. You need to pay for the expenses upfront and then claim for the same

AFTER the repair, you need to submit the original bill and receipts of the repair expenses to Royal Sundaram General Insurance Company Limited

Documents required for claiming Royal Sundaram car insurance

Following are the list of the documents that are required for making a claim

  1. Copy of the insurance policy document
  2. Duly signed claim form which is available on the website
  3. Registration certificate and a valid driving license for verification
  4. Copy of the FIR in case of an accident, damage to the third party
  5. Original invoice/receipts for reimbursement claim

One can also claim the insurance amount from Turtlemint by informing the Turtlemint executive or online assistance. The Turtlemint team will then assist you in the claim settlement process. You can connect with the Turtlemint at 1800 266 0101 or by shooting an email at claims@turtlemint.com. Upon intimation, the team will take care of the claiming process on your behalf.

Exclusions in Royal Sundaram car insurance policy

Royal Sundaram car insurance comes with certain exclusions during claim which is as under

  1. Loss or damage to the car
    1. Normal wear and tear of the vehicle consequential loss and depreciation of the vehicle
    2. Electrical and mechanical breakdown of the vehicle
    3. Damage caused by the driver driving without driving license
    4. Damage caused under the influence of alcohol, drugs or any other mind-influencing substance
  1. Third-party liability
    1. Damage caused to personal property
    2. Payment of expenses without intimating and prior consent by Royal Sundaram General Insurance

Review of Royal Sundaram Car Insurance

Royal Sundaram Car Insurance Plan is one of the most appreciated insurance as it saves a lot of time and efforts of the customers by providing insurance policy in a hassle-free process. The simple process of Royal Sundaram Car Insurance and the requirement of minimum documentation attracts the customers. Along with easy buying and renewal options, Royal Sundaram brings a lot of benefits with the policy to provide comprehensive coverage to the policyholders and relieve them from any worries.


FAQ’s

The wear and tear of plastic, rubber, metal, and other parts depreciate with time and this depreciated value is deducted from the claim. The depreciation is done based on the following percentage:

Age of the car% of Depreciation
Less than 6 MonthsNIL
>6 months but < 1 year5%
>1 year but < 2 years10%
>2 years but < 3 years15%
>3 years but < 4 years25%
>4 years but < 5 years35%
>5 years but < 10 years40%
10 years or more50%

Yes, the policy can be cancelled with a 7-day notice to the insurance company and any amount of the premium left will be refunded after Rs 100 retention premium charge


Private cars, commercial vehicles and two-wheelers


A: Yes, CNG and LPG kits are covered under Royal Sundaram car insurance policy.

Royal Sundaram – Buy/Renew or Compare Car Insurance