If the bike is damaged

Third party liability claims

Theft of the bike

The insurance company should be informed immediately

The insurance company should be informed immediately

The insurance company should be informed immediately

The company would then advise you to take your bike to the nearest preferred garage

A police FIR should be filed stating the nature of liability suffered

A police FIR should be filed which would be the proof of the theft

The surveyor of the company would visit the garage and inspect the damages

The claim would be taken to the motor accidents tribunal where the claim amount would be judged

If the police are unable to locate the bike, the police would issue a ‘non-traceable certificate’

A claim report would be prepared by the surveyor and submitted with the insurance company

Once the amount is declared by the tribunal, the insurance company would settle the claim

You should submit the certificate to the insurance company along with the claim related documents

Once the company approves the claim report, repairs on the bike would begin

 

Once the documents are verified, the company would pay the claim

Once the bike is repaired, the insurance company would settle the bills directly with the garage

  

You would have to pay the compulsory deductible and any other cost which was not covered under the claim

  

HDFC Ergo Bike Insurance

HDFC Ergo General Insurance Company has been established as a joint venture between two leading companies – HDFC Limited and ERGO International AG. While HDFC Limited is a leading housing finance company of India, ERGO International AG is the main insurance arm of the Munich Re Group. HDFC Ergo offers a range of general insurance products and bike insurance policies are one such offering by the company. Let’s understand the policy in details –

HDFC Ergo Two wheeler insurance policy

As per the rules stated in the Motor Vehicles Act, 1988, every two-wheeler in India should have a valid insurance policy to run on Indian roads. Therefore, if you have a two-wheeler, you would have to buy a two-wheeler insurance policy on it too. The law mandates a valid third party policy which covers the liabilities faced if any third party is physically harmed due to your bike. It also covers the liability incurred in case a third party property is damaged by the bike.

Keeping the provisions of the Act in mind, HDFC Ergo offers different types of two-wheeler insurance policies.

Key features of HDFC Ergo’s two wheeler insurance plans

HDFC Ergo’s two wheeler insurance plans have the following benefits –

  1. Different types of two wheeler insurance policies are issued by HDFC Ergo. These policies suit the requirements of every bike owner
  2. You can buy annual or long term two-wheeler policies depending on your coverage requirements
  3. HDFC Ergo offers you a premium discount of up to 70% on your two-wheeler insurance policies
  4. The company has received various awards and positive ratings from ICRA which make its two wheeler insurance plans one of the best
  5. Unlimited claims can be made under HDFC Ergo’s bike insurance plans
  6. Two wheeler insurance policies offered by HDFC Ergo can be bought online with minimal paperwork.

Bike insurance plans offered by HDFC Ergo

HDFC Ergo offers the following three types of bike insurance plans –

  1. Single Year Comprehensive Insurance
  2. Long Term Comprehensive Insurance
  3. Third Party Liability Only Insurance

Coverage features of HDFC Ergo bike insurance plans

The coverage offered by HDFC Ergo’s bike insurance policies include the following –

Single Year Comprehensive Insurance:

  • Damages suffered by the bike due to accidents
  • Damages suffered by the bike due to fire, lightning, explosion or self-ignition
  • Theft or robbery of the bike
  • Damages suffered by the bike due to man-made calamities like riots, malicious acts, terrorist activities, etc.
  • Damages suffered by the bike due to natural disasters like earthquakes, storms, floods, landslides, etc.
  • Damage to third party property due to the bike
  • Death or bodily injury caused to any individual other than the bike owner
  • Personal accident cover of INR 15 lakhs which covers against accidental death and disablement

Long Term Comprehensive Insurance

These policies cover the bike continuously for 2 or 3 consecutive years. The coverage is given for the following instances of damage –

  • Damage suffered due to natural calamities like floods, storms, earthquakes, etc.
  • Damage suffered due to man-made calamities like acts of terrorism, riots, etc.
  • Damages incurred as a result of accidents
  • Loss or theft of the bike
  • Damages due to fire, explosion or implosion
  • Third party liability due to property damage or physical injury caused to any individual
  • Accidental death and disability cover of INR 15 lakhs through a mandatory personal accident cover

Third Party Liability Only Insurance

Third party plans are designed as per the mandate of the Motor Vehicles Act, 1988.

These policies do not cover the damages suffered by the bike itself. Coverage is allowed only for the following instances –

  • Death of any individual in an accident involving the bike. The coverage in this case is unlimited
  • Physical injury suffered by any individual in an accident involving the bike
  • Damage to the property belonging to any individual due to the bike.

Moreover, there is also a mandatory personal accident cover of INR 15 lakhs. This provides coverage against accidental death and disablement and pays a lump sum if the owner/driver of the bike suffers from any of these contingencies.

Exclusions under HDFC Ergo two wheeler insurance policies

HDFC Ergo’s two wheeler insurance plans have the following exclusions:

  1. Depreciation in the value of the bike due to age and wear and tear is not covered
  2. Any type of electrical as well as mechanical breakdowns of the bike are not covered
  3. Damages suffered when you are driving without a license or under the influence of alcohol and/or drugs would not be covered
  4. Any type of contractual liabilities are not covered
  5. Wars and their related perils are not covered
  6. Damages suffered due to nuclear radiation or contamination are not covered
  7. Consequential losses are not covered
  8. If the two-wheeler is being used against its limitations of use, the subsequent damages would not be covered.

Add-ons available under HDFC Ergo two wheeler insurance

Add-ons are additional coverage benefits which can be chosen voluntarily by paying an additional premium. Add-ons help increase the scope of coverage of the bike insurance policy. Add-ons are available only with comprehensive bike insurance policies whether the policy is an annual one or a long term one.

The add-ons offered by HDFC Ergo include the following –

  • Zero Depreciation Cover

In case of a claim under your two wheeler insurance policy, the parts of the bike might be replaced or repaired if they are damaged. When calculating the claim payable for the replacement or repairs of the parts, the insurance company would deduct depreciation due to usage. This depreciation reduces the claim amount. Though the garage charges the total amount incurred on repairs or replacement of the parts, the insurance company pays a reduced claim due to depreciation.

The rate of depreciation on the different parts of the bike is as follows –

Types of parts of the bike

Rate of depreciation applicable

Rubber, plastic or nylon parts

50%

Fiberglass parts

30%

Tyres and tubes

50%

Metal parts

As per the depreciation of the Insured Declared Value of the bike

A zero depreciation add-on cover nullifies this effect of depreciation. If the add-on is selected, no depreciation is deducted from the parts which are repaired or replaced. The insurance company pays the full costs incurred in such replacement or repair. The claim amount, therefore, increases.

  • Emergency assistance cover:

This add-on ensures you 24*7 assistance from the insurance company if your bike breaks down in the middle of the road. You can get assistance for the following-

  • Minor repairs at the place where your bike broke down
  • Issue of a duplicate key if you lose yours
  • Change of tyres
  • Jump start of your bike’s battery
  • Emptying of the fuel tank
  • Charges incurred in towing your bike to the nearest garage.

How to buy HDFC Ergo bike insurance policy?

Buying a bike insurance policy of your choice is easy. You can just visit the website of the companyhttps://www.hdfcergo.com/ and buy the policy online. The process is simple and convenient. Here is a step-by-step guide –

  1. On the home page, click ‘Two wheelers’
  2. A new page will open where you would have to enter the registration number of your bike
  3. You can also continue without entering the registration number if your bike is new
  4. Click ‘Buy Now’
  5. Enter the details of the bike as asked in the next screens
  6. Once the bike details are entered, the premium for the policy would be shown
  7. You can choose the type of policy that you want to buy, enter your personal details and pay the premiums online.
  8. Once the premium is paid, the policy would be issued instantly.

Through Turtlemint:
You can also buy HDFC Ergo’s policy through Turtlemint. Turtlemint is an online portal which allows you to buy HDFC Ergo’s bike insurance policy instantly. You just have to visit Turtlemint athttps://www.turtlemint.com/, choose ‘Bike’ on the home page, provide the details, pay the premiums and the policy would be bought.

The advantages of buying through Turtlemint are as follows –

  1. You can compare different bike insurance plans offered by leading insurance companies. You can then choose a plan which has the best coverage at the lowest premium rate.
  2. You can get the answers to your queries by contacting Turtlemint’s customer care helpline. The executive would help you understand your policy in details so that you know exactly what you are getting from your bike insurance plan.
  3. The premium payment gateway is secured ensuring that you do not fall victim to cyber fraud.

So, choose Turtlemint and get the best bike insurance policy for your bike.

How to renew HDFC Ergo bike insurance policy?

Whether you buy an annual bike insurance policy or a long term one, renewal of the policy would be required when the coverage tenure comes to an end. Renewing the policy can also be done through the website of HDFC Ergo. The process is similar to buying the policy. You just have to provide the details of the policy, pay the renewal premium online and the policy would be renewed in an instant.

Renewal of HDFC Ergo’s bike insurance policy is also offered by Turtlemint. You can visit the website of the company and renew your bike insurance policy by providing the details of the bike and paying the premium online. Besides allowing renewals, Turtlemint also allows you to compare the bike insurance policies of other companies before renewal. This comparison helps you choose the best bike insurance plan for your bike.

Documents required for buying or renewing HDFC Ergo bike insurance policy:

To buy or renew the bike insurance policy of HDFC Ergo, the following documents would be required –

  1. RC Book of the bike
  2. Driving license of the owner/driver
  3. PUC (Pollution under control) certificate of the bike
  4. Engine and chassis number of the bike
  5. KYC documents of the owner which includes a photo ID proof, age proof, address proof and bank details

How to make a claim under HDFC Ergo bike insurance policy?

Claims under HDFC Ergo’s bike insurance policy arise in the following three instances –

  • If the bike is damaged in an accident
  • If any third party is hurt or third party property is damaged
  • If the bike is stolen

The claim process for each of these instances is as follows –

  1. Cashless settlement of Bike Insurance Claim:
  1. Reimbursement settlement of Bike Insurance Claim:
  1. Third party liability claims:
  1. If the bike is stolen:

If the bike is damaged

Third party liability claims

Theft of the bike

The insurance company should be informed immediately

The insurance company should be informed immediately

The insurance company should be informed immediately

The company would then advise you to take your bike to the nearest preferred garage

A police FIR should be filed stating the nature of liability suffered

A police FIR should be filed which would be the proof of the theft

The surveyor of the company would visit the garage and inspect the damages

The claim would be taken to the motor accidents tribunal where the claim amount would be judged

If the police are unable to locate the bike, the police would issue a ‘non-traceable certificate’

A claim report would be prepared by the surveyor and submitted with the insurance company

Once the amount is declared by the tribunal, the insurance company would settle the claim

You should submit the certificate to the insurance company along with the claim related documents

Once the company approves the claim report, repairs on the bike would begin

Once the documents are verified, the company would pay the claim

Once the bike is repaired, the insurance company would settle the bills directly with the garage

You would have to pay the compulsory deductible and any other cost which was not covered under the claim

Once the bills are settled, you can take delivery of your bike

If you do not take the bike to a preferred garage, claim would be settled on a reimbursement basis. You would have to pay for the repair costs yourself and then get the costs reimbursed from the insurance company

You can also raise your bike insurance claim on Turtlemint. Turtlemint has a dedicated team of claims handling experts who would guide you to get your claims settled at the earliest. You just have to raise your claim by calling Turtlemint’s helpline number at 1800 266 0101. You can also raise your claim through an email sent to claims@turtlemint.com and your claim would be handled at the earliest.

Documents required for making a claim:

In case of a claim, a set of documents would be required to be submitted. These documents include the following –

  1. The policy bond
  2. Copy of the driving license of the driver
  3. Copy of police FIR in case of third party claims or loss of bike
  4. RC Book of the bike
  5. PUC certificate of the bike
  6. Claim form which should be duly filled and signed
  7. Any other documents as required by the insurance company

HDFC Ergo offers some of the best bike insurance plans in the industry. You can, therefore, choose the most suitable policy as per your coverage needs and enjoy comprehensive coverage and easy claim settlements.

Frequently Asked Questions:

  • Can I buy zero depreciation add-on for a bike which is more than six years old?

No, a zero depreciation add-on cover is available only for bikes which are not more than 5 years old.

  • What is the IDV of the bike?

IDV stands for Insured Declared Value of the bike. It is the market value of the bike after deducting depreciation based on the age of the bike. IDV reduces every year and represents the maximum claim which is payable by the insurance company. IDV is paid if the bike is stolen or damaged beyond repair. 

The applicable rate of depreciation, to calculate IDV, is as follows –

Age of the bike

Applicable depreciation

Up to 6 months

5%

More than 6 months but less than 1 year

15%

More than a year but less than 2 years

20%

More than 2 years but less than 3 years

30%

More than 3 years but less than 4 years

40%

More than 4 years but less than 5 years

50%

If the bike is aged 5 years and above, the IDV is decided mutually by the insurance company and the policyholder.

  • Can I choose both add-ons in my two-wheeler insurance policy?

Yes, both add-ons offered by HDFC Ergo can be selected in a comprehensive two-wheeler insurance policy.

  • How can an expired policy be renewed?

Renewal of an expired policy can be done after the bike has been inspected. Once the policy expires and you seek renewal, HDFC Ergo would arrange for the inspection of the bike after which the policy would be allowed to be renewed.

  • What is no claim bonus in bike insurance policies?

No claim bonus is a reward allowed to policyholders who do not make any claim in a policy year. The bonus is allowed as a discount on the renewal premium. The rate of bonus increases after each consecutive claim-free year. However, once a claim is made, the bonus becomes zero. 

The applicable no-claim bonus rates are as follows –

No Claim Bonus applicability

% of No Claim Bonus

No claim in the first policy year

20%

No claims after two consecutive policy years

25%

No claims after three consecutive policy years

35%

No claims after four consecutive policy years

45%

No claims after five consecutive policy years

50%

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